Job Description

Richmond Country Club Food & Beverage Supervisor Job Type: Hourly-basis, Full-time | Pay: $26.00 per hour + Gratuity | On-site
APPLY HERE: If this is the role for you, please submit your application in the link below: Richmond Country Club Careers | (https://www.careers-page.com/r...)
Join a diverse and talented team at the Richmond Country Club! We are looking for an enthusiastic, sincere, and authentic individual, who is passionate about hospitality in a country club setting where we offer fun, lively shifts in a beautiful and social environment, entailing a lot of teamwork and professionalism. No matter which team you work for, in the RCC family, we value each other and truly believe that every individuals contribution can make a positively impactful difference for our esteemed members and colleagues.
About this Opportunity The Richmond Country Club (RCC) is looking for an hourly full-time Food & Beverage Supervisorto join our Food & Beverage team. The candidate would report to the Food and Beverage Director and collaborates with the Catering Manager and Culinary Director. The Food & Beverage Supervisor will lead a team in providing friendly and professional service to our members and guests. Within this role, the Food & Beverage Supervisor will support all aspects of the Food & Beverage department from outlet to events.
Who You Are We need an individual who possesses integrity and accountability to ensure that Richmond Country Clubs professional standards are met with kindness. If you are someone who takes pride in your work ethics, have a genuine desire to put your best foot forward and are passionate about service excellence, we look forward to receiving your application to being a part of the RCC family!
What are we looking for and what can you bring to the table? The Food & Beverage Supervisors duties are:

• Enthusiastically supervise staff during service and assist in overall service delivery in the various outlets.
• Provide assistance and direction to staff before, during and after each event
• Ensure, during pre-shift briefings, that outlets are consistent in set up and that staff are set up for success.
• Lead a pre-shift meeting with staff to provide an overview of the service or event and timelines for the shift.
• Administrative: oversee closing duties, and review cash outs, complete daily service logs, assist with monthly beverage inventory, and daily, and weekly labor management.
• Enforce all club policies i.e., uniform policy, staff breaks, etc. and ensure that the Clubs rules and regulations are adhered to.
• Ensure the Catering and Events Manager, Executive Chef and Director of Food and Beverage are made aware of all membership and guest feedback.
• During events, establish rapport with site contact, ensure guest requirements are met, addressing the BEO and clarifying details to ensure nothing is missed or forgotten in the absence of the Catering and Events Manager.
• Actively participate in training the new staff to bring them up to speed with regular service operations.
• Be a gatekeeper of the set standards of operation and ensure all staff on duty follow it consistently.

What makes you a great fit?

• Minimum one-year supervisory experience within a country club or hospitality background (preferred: restaurant, banquet and events experience)
• Exceptional organization skills, with the ability to multitask
• Knowledge of proper pre-shift, tear down and service etiquettes
• Ability to communicate in a professional manner with employees, members, vendors, and guests
• Exceptional customer service skills; polished image with an emphasis on professionalism
• Basic knowledge of audio-visual equipment an asset
  
  

Required Licenses/ Certificates/ Skills:

• Valid Serving it Right Certification required
• General wine and practical bartending skills is an asset

Shift Availability:

• Schedule: Day shift/ Evening shift/ Monday to Friday and Weekend availability is expected
• Hours of Work: 40 hours per week, flexible shifts based on operational needs
• Flexibility: Flexible to work weekends and holidays is crucial
• Start Date: As soon as possible
• This position has potential to be year-round. The individual must be flexible to work weekends and holidays; and would work 40 hours/week during the peak season.

More information on the role:

• Job Environment: On-site only, Indoor restaurant and patio environment
• Salary: $26.00 per hour
• Supplemental Pay: Gratuity
• Ability to commute/relocate: Richmond, BC- reliably commute or plan to relocate before starting work (required)

The Operations: The RCC clubhouse features kitchen facilities, two restaurants, and an outdoor patio and dining facility. The F&B department is comprised of two food and beverage outlets and catering for events. As a private club we provide a quintessential dining destination, with our Macans restaurant, and a relaxing, casual setting within Aces.
What\'s it like to work for RCC? Since 1958, the RCCs core principle has been that no member would be denied admission because of their race, color or creed; holding the spirit of inclusion as our core value. The goal for all staff is to always follow our Golden Rule which is Do unto others as youd have done to you and applying this principle into our day-to-day personal mission- to provide our members with a family-friendly experience that exceeds expectations while building life-long relationships. In all that we do, we are expected to strive to be the best.
Some of our great benefits:

• Competitive annual compensation, commensurate with experience and qualifications
• Comprehensive Health Benefits Plan, including Life Insurance, AD&D, Extended Health and Dental
• On-site free parking
• Staff meal plan
• Group Registered Retirement Savings Plan contribution, RCC match
• Use of the Golf course, Tennis courts and gym (subject to off-peak hours)
• Merchandise discount in the Golf Pro shop
• Employee Sports events such as Golf, Tennis and athletic tournaments
• Recognition: RCC prides itself on recognizing our employees in creative ways

We are Equal Employment Opportunity (EEO) enthusiasts: Richmond Country Club is strong believer in and practice Equal Employment Opportunity, as inclusivity is at the core of how we treat people. To access the \'EEOC is The Law\' Information poster please visit this website: https://laws-lois.justice.gc.ca/PDF/E-5.401.pdf

ARE YOU INTERESTED? APPLY HERE: If this is the role for you, please submit your application in the link below: Richmond Country Club Careers | (https://www.careers-page.com/r...)
Documents you may need:

• Required: Resume, Certifications where applicable
• Optional: Cover Letter, References

All applications will be reviewed and those applicants meeting the profile expectations, will be contacted. We thank you for taking the time to consider the Richmond Country Club for your career aspirations.
Join us in our journey! To learn more about us, visit our website https://www.richmondcc.ca/ and follow us on: Facebook | Instagram | LinkedIn