Job Description

As a Food & Beverage Supervisor, you will be responsible for overseeing / performing daily operations: Hosting, Managing food and beverage orders, Guest communication, Managing private dinning reservations, ensuring smooth service, maintaining high standards, and leading a motivated team to exceed guest expectations.

Responsibilities

Supervise and support daily F&B operations in dining, bar, or event areas. Train, mentor, and lead front-of-house staff to deliver top-tier customer service. Monitor quality of service and resolve customer concerns promptly and professionally. Ensure compliance with hygiene, health & safety regulations. Assist with inventory management, ordering, and cost control. Support the F&B Manager in staff scheduling, performance reviews, and daily reporting. Maintain a clean, organized, and welcoming environment at all times. Collaborate with kitchen staff to ensure timely service of food orders. Monitor inventory levels of bar supplies and assist in ordering as needed to maintain stock levels. Demonstrate strong time management skills to efficiently serve multiple customers during busy periods.

Requirements

Proven experience in a supervisory role within a food & beverage or hospitality setting. Strong leadership, communication, and interpersonal skills. Solid understanding of food hygiene and health & safety regulations. Flexibility to work various shifts, including evenings, weekends, and holidays. Certification in hospitality management or similar (preferred but not essential). Proficient in cash handling and basic math skills for accurate transaction processing. Familiarity with POS systems. Ability to work well under pressure in a fast-paced environment while maintaining attention to detail. Valid PROSERVE. Solid Understanding of Bartending & Wines is a must.
Join us as we create memorable experiences for our guests through exceptional service and expertly crafted beverages!

Job Type: Full-time

Benefits:

Discounted or free food
Experience:

Supervising: 1 year (preferred)
Licence/Certification:

ProServe (required)
Work Location: In person