Job Description

Elevate Your Career in Banff with BCP

Nestled in the heart of the Canadian Rockies, BCP is a locally owned and operated organization offering hotels, restaurants, and unforgettable visitor experiences.

We are dedicated to delivering exceptional guest experiences while fostering a workplace that embodies teamwork, respect, and a sense of community.

At BCP, we believe in supporting our team members' personal and professional growth through collaboration, encouragement, and opportunities to thrive in one of Canada's most iconic and vibrant destinations.

Join us and be part of a culture that values connection, adventure, and excellence.



Our Food & Beverage Service Manager is responsible for the daily operations of the restaurant. Supporting the General Manager and their supervision and control of all food & beverage operations including, restaurant, lounge, room service, and function rooms.

Duties and Responsibilities:

Directly influence the future effectiveness of the restaurant through involvement in the recruitment, hiring, training and motivation of all front-line food and beverage employees. Lead employees by personal example with a philosophy of work conduct and personal development that leads to maximum performance and job satisfaction. Represent BCP in such a manner as to enhance the reputation of the company. Ensure that all front-line food & beverage employees are well trained, maintain professional standards of appearance and serve their customers in a prompt, professional, friendly manner. Coach, develop & manage the performance of the restaurant leadership/supervisor team. Interact effectively with employees, clientele and the local community to ensure service requirements and market conditions are anticipated and understood. Ensure the prompt and efficient service of all meals, snacks, functions and beverages to the standards of the restaurant. Circulate throughout the restaurant, inclusive of lounge and function rooms maintaining a positive profile with clientele and staff. Ensure a safe work environment is maintained at all times and that all colleagues are committed to working safely. Maintain, inventory and order all beverages. Effective and timely interaction with all departments, key relationship with Hotel Front Office & Group Sales. Attend meetings as required. Liaise with GM to evaluate beverage menus and ensure proper costing and customer satisfaction. Effective and timely interaction with Payroll Supervisor regarding payroll and new hires. Other duties as required and assigned to meet guest and business needs.

Skills and Experience:

Minimum 3 years management or supervisory experience within a food and beverage environment equal in size and services. Knowledge of cost analysis, fiscal management, and budgeting techniques. Ability to interact effectively with employees, clientele and the local community to ensure service requirements and market conditions are anticipated and understood. Ability to motivate and lead employees in a busy, high quality environment.

At BCP, we offer a comprehensive total compensation package, including perks and benefits designed to support your professional growth and enhance your lifestyle in Banff. Here are some highlights of what our team members enjoy:



Group Health, Disability, and Life Insurance Coverage, with BCP covering 50% of premiums for employees and their dependents. Opportunity to invest in our Employee Share Ownership Program. Eligibility for the employee home loan program. Food and beverage discounts at all BLC restaurants and cafes. Health and wellbeing programs, including free yoga, discounted ski passes, complimentary canoe passes, discounted golf membership and fitness club memberships. Discounts on spa services, movie passes, and rental/retail goods. Participation in Leadership Days for ongoing professional development. Experience our hotels firsthand through our Complimentary Hotel Stays Program. A complete list of employee benefits are listed here.

If you're ready to take the next step in your career, BCP offers an outstanding environment with opportunities for advancement, a fun work atmosphere, and exceptional benefits.

Please note:

Only candidates selected for further consideration will be contacted.

BCP is committed to creating a workplace where everyone can succeed. As a signatory to the Bow Valley Workplace Inclusion Charter, we are dedicated to building a diverse, equitable, and inclusive team. We actively work to remove barriers for applicants and team members from equity-seeking groups.



If you require assistance with the application process or need accommodations, please reach out to us at careers@banfflodgingco.com or 403-760-8521.