Job Description

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Position Summary

River Rock Casino Resort is seeking self-motivated, friendly and customer-focused Baristas to join our onsite Starbucks. This position is responsible for preparing and serving quality coffee and other drinks to guests. Perform other support functions which may include cleaning the food preparation, customer seating or stock areas and maintaining inventory.

Duties and responsibilities for our Barista will include:

• Taking guest orders and making recommendations
• Serving guests and checking to ensure satisfaction
• Explaining how menu items and beverages are prepared
• Preparing food and beverages if applicable
• Presenting bills upon request and taking payments
• Liaising and communicating effectively with all appropriate operational departments
• Ensuring compliance with licensing laws, health and safety and other statutory regulations
• Performing other duties as assigned or directed

Successful candidates will demonstrate the following qualifications:

• 1 year experience handling cash and operating a cash register
• 6 months experience in preparing /serving hot or cold beverages, such as coffee, espresso drinks, blended coffees and teas, etc.
• SIR, Smart Serve or IGB Certification
• Exceptional interpersonal and communications skills
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• Starbucks experience is an asset
• Ability to stand for long periods of time
• Ability to lift 35 pounds
• Minimum 1 year employment with GCE
• Providing a Great Experience and Memory to all guests, both external and internal
• Ability to communicate effectively with internal departments through timely, effective and service oriented communication
• A willingness to learn, develop and achieve new skills for personal and professional development
• Live GCE\'s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship

About Us:

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What\'s in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You\'ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn\'t your typical "corporate" job. We work hard and we have fun!

The only thing we don\'t play games with\xe2\x80\xa6..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

Great Canadian Gaming