Job Description

Position Title:

Winter Seasonal Server

Reports to:

Food and Beverage Supervisor / Restaurant Manager

Wage:

$19/ph

Position:

Seasonal Contract November - Early April / Hourly Position

Position Overview:

The Winter Seasonal Server is responsible for delivering warm, attentive and knowledgeable guest service in a high-volume mountain resort restaurant. This position plays a key role in creating memorable dining experiences while maintaining company standards for safety, service and professionalism. Servers are expected to be team players, multitask efficiently and ensure each guest enjoys a seamless visit.

Experience and Requirements:

Minimum of 2+ year experience in a high-volume restaurant or hospitality setting. Excellent knowledge of food and beverage service techniques. Comfortable using POS systems (Toast or similar). Must be at least 19 years of age. Valid Serving It Right Certificate required. Ability to communicate effectively with guests and team members. Previous experience in a ski resort or seasonal operation is an asset.

Key Responsibilities but not limited to:

Provide outstanding, professional service throughout the guest's dining experience. Accurately take orders and enter them into the POS system. Deliver food and beverages promptly and check in on guest satisfaction. Follow BC's alcohol service laws and company policies. Maintain clean and organized dining areas and service stations. Prepare tables, reset for next guests and assist with side duties. Ensure all payment transactions are processed correctly and efficiently. Communicate effectively with kitchen and bar to ensure timely service. Assist with opening, mid, or closing duties as required. Uphold all company safety and sanitation standards.

Working Conditions:

Willingness to work a flexible schedule, including weekends, evenings and holidays. Ability to remain on feet for long periods of time Must be able to lift 25lbs and perform repetitive motions such as bending, reaching and carrying. Exposure to a fast-paced, high-energy environment. Outdoor travel between venues may be required in snowy/winter conditions.

Additional Skills:

Friendly, enthusiastic and professional demeanor. Excellent time management and multitasking abilities. Strong attention to detail and cleanliness. High level of guest service and hospitality awareness. Ability to work well under pressure and as part of a team. * Familiarity with local Okanagan wines