Job Description

Overview

We are seeking a dedicated and experienced House Supervisor to oversee daily operations within our hospitality environment. The ideal candidate will possess strong leadership skills, extensive experience in food service and restaurant management, and a passion for delivering exceptional customer service. This role requires a proactive individual who can manage team performance, ensure food safety standards, and maintain a welcoming atmosphere for guests. Previous experience in hotel or restaurant settings, along with proficiency in food preparation, cooking, and POS systems such as Micros POS, is highly desirable. The House Supervisor will play a key role in supervising staff, managing food handling procedures, and upholding the highest standards of hospitality and food safety.

Responsibilities

Supervise daily restaurant or hotel operations to ensure smooth workflow and excellent guest experiences Manage team members including interviewing, training, scheduling, and evaluating performance Ensure compliance with food safety regulations and proper food handling procedures Handle customer service issues promptly to resolve concerns and enhance guest satisfaction Oversee cash handling processes including POS transactions using Micros POS or similar systems Lead team management efforts including supervising staff during shifts and providing leadership in high-pressure situations Maintain cleanliness and organization of kitchen and dining areas in accordance with health regulations Assist with restaurant management tasks such as inventory control, ordering supplies, and ensuring operational efficiency Support hospitality services including serving guests, managing barista or bar services if applicable, and ensuring an inviting environment

Experience

Proven supervising experience in food service or restaurant management roles Extensive background in food industry operations including food preparation, cooking, and food safety standards Experience with POS systems such as Micros POS or similar platforms for cash handling and order processing Prior hotel or hospitality experience is preferred, especially roles involving team management or supervisory responsibilities Demonstrated leadership skills with the ability to manage teams effectively and motivate staff Strong customer service background with excellent communication skills Knowledge of restaurant experience including kitchen operations, serving techniques, and hospitality best practices Experience with interviewing potential staff members and contributing to hiring decisions is a plus
This position offers an opportunity to lead a dynamic team within a vibrant hospitality setting. The House Supervisor plays a vital role in maintaining operational excellence while fostering a positive environment for both staff and guests.

Job Types: Full-time, Part-time

Pay: $15.35-$16.00 per hour

Expected hours: 15 - 35 per week

Benefits:

On-site parking Store discount
Work Location: In person