Job Description

Job Overview
We are seeking a dedicated and experienced Front of House Supervisor to join our dynamic team. This role is essential in ensuring a seamless guest experience by overseeing daily operations within the front of house area. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a commitment to maintaining high standards of service. As a Front of House Supervisor, you will play a pivotal role in training staff, managing customer interactions, and ensuring compliance with food safety regulations. This position will be a hybrid position allowing the candidate to work around 2-3 serving shifts each week and then around 2 supervising shifts per week. It also offers the chance to serve in the AM and then supervise in the PM. This position is a perfect opportunity for someone who is currently a server/bartender and is considering taking that step into management.

Responsibilities

• Supervise daily operations of the front of house team to ensure exceptional service delivery.
• Train and mentor staff on food safety practices, hospitality standards, and customer service excellence.
• Assist in the hiring process by conducting interviews and evaluating potential candidates.
• Manage guest inquiries and resolve any issues promptly to enhance customer satisfaction.
• Oversee food handling and preparation processes to ensure compliance with health regulations.
• Collaborate with kitchen staff to coordinate timely service and maintain quality standards.
• Monitor inventory levels and assist in ordering supplies as needed.
• Maintain cleanliness and organization of the front of house area.

Experience

• Previous experience in food service or hospitality roles is required, with a preference for supervisory experience.
• Knowledge of food safety regulations and best practices in food handling.
• Familiarity with bartending and food preparation techniques is advantageous.
• Strong interpersonal skills with the ability to lead a team effectively.
• Excellent communication skills to interact positively with guests and staff alike.

Join us in creating memorable experiences for our guests while fostering a positive work environment for our team!

Job Types: Full-time, Part-time

Pay: $19.00-$22.00 per hour

Expected hours: 25 - 44 per week

Additional pay:

• Tips

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Full Service Restaurant: 2 years (required)

Language:

• English (required)

Licence/Certification:

• Smart Serve (required)

Work Location: In person

Expected start date: 2025-03-03