Job Description

Overview

We are seeking a dynamic and experienced Front of House Manager to lead our hospitality team. The ideal candidate will possess strong leadership skills, extensive restaurant management experience, and a passion for delivering exceptional customer service. This role involves overseeing daily operations, supervising staff, and ensuring a welcoming environment for guests. Previous hotel or barista experience is a plus, along with a solid background in food service and food safety standards.

Duties

Supervise front-of-house staff, including servers, hosts, and bartenders, ensuring smooth daily operations Manage customer relations to guarantee an outstanding dining experience Oversee food preparation and food handling procedures to maintain high standards of quality and safety Utilize POS systems such as Micros POS for order processing and cash handling Conduct interviews and participate in hiring new team members Train staff on restaurant procedures, food safety, and customer service excellence Monitor restaurant cleanliness, organization, and compliance with health regulations Coordinate with kitchen staff to ensure timely food delivery and service efficiency Handle customer complaints professionally and resolve issues promptly Assist in inventory management and ordering supplies as needed

Skills

Proven supervising and team management experience in a restaurant or hospitality setting Strong knowledge of food preparation, cooking techniques, and food safety protocols Familiarity with POS systems such as Micros POS and cash handling procedures Excellent customer service skills with the ability to lead by example Leadership qualities with experience in interviewing, training, and developing staff Ability to manage restaurant operations efficiently under pressure Knowledge of the food industry standards, hospitality practices, and restaurant management principles Experience in food handling, serving, and kitchen operations is highly desirable Background in hotel or barista services adds valuable insight into hospitality excellence
This role offers an exciting opportunity for a motivated leader to oversee a vibrant hospitality environment while ensuring guest satisfaction through exceptional service.

Job Types: Full-time, Part-time

Pay: $16.35-$17.35 per hour

Expected hours: 15 - 35 per week

Benefits:

On-site parking Store discount
Work Location: In person