passion & commitment to customer service is a key driver for our Company
Duties and Responsibilities:
Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
To provide excellent customer relations through selling, educating and consulting in order to strengthen customer loyalty;
To design innovative and exciting fresh, silk and dried flower arrangements;
To assist with the merchandising within the department;
To assist with ordering of floral products;
To ensure that the safety, sanitation and general maintenance of the department meet with Company standards;
To direct part-time employees when left in charge of the department;
To respond to customer inquiries and requests, maintaining courteous customer relations at all times;
To assist with operation of the Garden Centre;
To perform other duties as assigned.
The Ideal Candidate Would Possess:
Exceptional customer service skills
Minimum of 3 years\xe2\x80\x99 floral design experience in a retail environment;
Demonstrated creativity and innovation;
Demonstrated selling skills;
Garden Centre experience would be an asset;
Flexibility to work a variety of hours including days, evenings and weekends;
Excellent communication and interpersonal skills;
Self starter;
Ability to work in a fast-paced environment, under pressure.
How You\xe2\x80\x99ll Succeed: \xe2\x80\x8b At Fortinos, we attribute our success to preserving our core values: super fresh foods, well\xe2\x80\x90trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
We are committed to creating a diverse and inclusive workplace. \xe2\x80\x8b If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.\xe2\x80\x8b \xe2\x80\x8b NOTE: The Employer noted in this posting is an independently owned corporation (\xe2\x80\x9cFranchisee\xe2\x80\x9d) which is licensed to use the \xe2\x80\x9cFORTINOS\xe2\x80\x9d trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.