Job Description

Job Summary:

We are looking for a Floral Clerk to join our STEMS store. This role's responsibilities include advising customers on suitable floral arrangement selections, wrapping completed floral arrangements, unpacking and organizing deliveries, managing the presentation and inventory of gift items, and ensuring that the floral shop is clean and well-organized.


Ultimately, this role will focus on day-to-day operations of the store, ensuring customers receive tailored assistance according to their needs, and helping the senior designers as necessary.


If you feel that this describes you, we hope you apply!

Duties/Responsibilities:

Greet and assist customers with their floral and gift needs. Provide expert advice on flower selection, gift ideas, and care instructions. Address customer inquiries, complaints, and special requests professionally. Process transactions accurately and efficiently using the point-of-sale system. Help create beautiful floral arrangements, bouquets, and displays. Ensure flowers and plants are fresh, watered, and attractively displayed. Monitor floral inventory and inform the manager of stock levels and quality issues. Assist with receiving, processing, and storing fresh flower and giftware deliveries. Organize and display gift items attractively within the shop. Keep track of gift inventory and assist in reordering stock as needed. Stay updated on new gift products and trends to provide recommendations to customers. Assist with seasonal and promotional displays for gifts and flowers. Maintain a clean, organized, and welcoming shop environment. Restock display areas regularly to ensure they remain tidy and appealing. Help decorate the shop for special occasions and holidays. Maintain accurate records of sales, orders, and customer preferences. Assist with taking and fulfilling telephone and online orders. Participate in inventory counts and help manage stock levels Performs other related duties as assigned

Required Skills/Abilities:

Basic knowledge of flowers, plants, and floral design principles is preferred Experience with gift merchandising and retail display techniques is preferred Strong customer service and communication skills Ability to multitask in a fast-paced environment Attention to detail and an eye for design Basic computer skills and familiarity with point-of-sale systems Excellent time management skills with a proven ability to meet deadlines Available to work flexible hours including evenings, weekends, and holidays

Education and Experience:

Previous experience in a floral or retail setting is preferred High school diploma or equivalent preferred

Physical Requirements:

Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time Able to lift up to 40 pounds at times

About Us

Stong's Market is a locally owned, community focused grocery store. We offer a wide variety of local and boutique products at our Vancouver, North Vancouver and Squamish locations. Our Stong's Market Express Department are experts at home delivery straight to your front door. The Stong's name has a rich history with over 85 years of grocery experience and we are committed to a unique and family friendly grocery shopping experience.

Our Commitment

Stong's Market is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.


Stong's Market is committed to working with and providing reasonable accommodations to individuals during the recruitment process. If you need a reasonable accommodation for any part of the employment process, please notify the hiring manager when contacted for an interview.

How to Apply

Interested candidates are invited to apply online at stongs.com/careers/. You're also welcome to stop by the store!