Fleet Technical Services - Life Cycle Materiel Manager
At General Dynamics Land Systems - Canada we put our Customers at the center of everything we do. Our commitment to protect and enable the men and women who serve, drives us to develop products and systems that give them a clear advantage for mission success. We are looking for passionate individuals to help us deliver innovative, unique solutions to our Customers.
CUSTOMER FIRST
Delivering an exceptional Customer experience in this position looks like:
Delivering on our promises - Meet the customer "want" with high-quality and reliable performance; timely and helpful responsiveness; set high expectations and standards
Be a genuine partner - Positive internal & external collaboration, builds trust and teamwork; don't be afraid to say when you don't know or need help
Be accountable - Respond to inevitable shortfalls with honest, prompt corrective actions, demonstrate humility, judgment and drive; be proactive to provide solutions, even "outside your lane"
Be one Company - Transcendence in representing all aspects of GDLS with all Customers; when a decision is made, everyone supports it
Listen and ask - Complex problem solving, relentless communication; promote culture of decision-making at the lowest level; communicate to balance competing factors (technical, cost, schedule)
Make it easy to do business with us - Responsive to Customer needs and wants, little things go a long way, consensus when possible, strengthen your understanding of our products and services
Balance our business priorities - Ownership of deliverables and stewardship of Customer trusted resources; compromise for win-win results
POSITION DETAILS
Position Description:
The posting is for a long-term position with General Dynamics Land Systems in the National Capital Region (NCR) in support of the Department of National Defence (DND)
This position is embedded within the DAVPM 2 Equipment Management Team (EMT) as part of the Optimized Weapon System Support (OWSS) Wheeled Light Armoured Vehicle (WLAV) Fleet Technical Services (FTS) Team in Ottawa, ON
The focus of a Life Cycle Material Manager (LCMM) is to maximize the effectiveness and efficiency of sustainment operations while minimizing life cycle cost associated with the support of their assigned material
Perform Life Cycle Material Management activities in key functional areas including; Engineering, Logistics, Configuration Management (CM), Tech Data, Procurement, Supply, Quality Assurance, and Disposal
Receive and respond to technical feedback from users and maintainers
Advise the EMT on issues that may impact fleet availability
Provide Integrated Logistics Support to the OWSS team with Logistic Support Analysis Record (LSAR) changes, task development, technical data, waivers, and deviations
Perform periodic site visits to units, bases, supply depots, work centers, and GDLS locations
Interface with supply support organizations and help resolve supply management issues
Interface with other EMT groups for WLAV equipment not managed by the WLAV EMT
Log, prioritize, analyze, and respond to problem reports (PRs)
Prepare Statements of Work (SOWs) for technical work performed by contractors or other agencies
Evaluate proposals, reports, and demonstrations by contractors or other agencies
Evaluate Engineering Change Proposals (ECPs) and Equipment Support List Change Notice (ESLCNs) for supportability impacts and technical feasibility
Interface with DND scaling and cataloguing organizations
Maintain all technical and Integrated Logistics Support (ILS) data held by the EMT
Maintain access and update all technical information in DRMIS
Co-ordinate updates to technical and ILS data performed by contractors
Performing vendor and Canadian Forces Base (CFB) site visits and investigate technical and CM/SE/ILS/LCMM issues with DND personnel
Provide technical support to the Supply Management Planners
Review all supply demands to validate the requirement, prioritize issues, and monitor stock levels to identify candidates for new procurement
Provide support in the analysis of the fleet supportability performance
Provide technical advice and support to CAF field units whether in domestic or foreign ops/exercises
Manage serialized equipment and tooling in DRMIS
Builds and maintains positive working relationships with internal and external customers
Exercises a mindset of continuous process improvements and efficiencies
Required Qualifications:
Ability to work in Ottawa, ON
University degree or; College diploma or; previous experience as a Military Vehicle Technician or; Certified 310T Truck and Coach Mechanic
Minimum 5 years related experience
Demonstrated written and oral communication skills
Detailed knowledge of DND maintenance and supply processes
Detailed product knowledge of WLAV automotive and/or turret systems
Must be able to acquire and maintain Level II security clearance
Knowledge of the theories, principles, policies, and procedures of the Canadian Federal Government and how they relate to life cycle management, inventory control, procurement and repair and overhaul
Demonstrated ability to respond to customer requirements and manage expectations while ensuring satisfaction
Customer and detail oriented with a demonstrated ability to analyze and solve problems
Superior organizational skills with the ability to be agile, set priorities and multi-task under pressure
Strong English oral and written communication skills
Self-motivated and effective working in a team-oriented environment
Proficient in MS Office applications, with a focus on advanced Excel skills including Macros, Formulae, and Pivot Tables
Must be able to meet Anthropometrical Size Restrictions
Ability to travel (10% Canadian, 5% US & International) and possess/be able to acquire and maintain a valid passport
Preferred Qualifications:
Bilingual (French/English)
Previous Life Cycle Material Manager or Project Management experience
Detailed knowledge on use and application of DND departmental software such as CFSS, DRMIS (SAP), and CGCS
Extensive experience in DND equipment maintenance
LAV III Family of Vehicles Product Knowledge
LAV 6.0 Family of Vehicles Product knowledge
* GEN II (Bison/Coyote) Vehicle Product Knowledge
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