Job Description

Job description

Dispatcher - Canadian Flatbeds

Permanent Full-Time Dispatcher Position in Milton, Ontario

Are you a driven individual who thrives in both independent and team settings? Our company seeks an experienced Flatbed Dispatcher to join our inbound flatbed dispatch team, ensuring seamless coordination within our freight department. We value adaptability, teamwork, and a commitment to excellence.

Responsibilities:

Collaborate with the logistics team to ensure safe and efficient daily operations. Compile route assignments and dispatch drivers effectively. Track, trace, and provide timely updates on shipment statuses. Maintain a comprehensive understanding of State/Provincial laws regarding heavy haul load restrictions. Proactively address day-to-day issues and contribute to continuous improvement initiatives as a high-performing team player. Analyze and optimize logistical procedures for enhanced efficiency. Professionally communicate with customers, addressing queries via phone, email, or fax. Prepare accurate reports for upper management. Provide backup support to team members outside regular hours, as needed. Foster positive working relationships with coworkers, drivers, management, and customers. Establish and maintain a reliable carrier base for new and existing accounts. Conduct price negotiations for 3PL services and coordinate movements with carriers. Collaborate closely with internal team members to ensure client satisfaction.

Requirements and Skills:

3+ years of experience in the trucking industry or dispatch role. Must have 2+ years of flatbed dispatch experience. Experience with transportation and logistics software: Load Link, DAT Board, Fleet Manager, and Border Connect. Excellent communication, organizational, and time management skills. Ability to handle high-stress situations with composure. Proficiency in Department of Transportation (DOT) rules and regulations. Strong command of MS Office suite with a quick learning ability for new platforms/systems. Understanding of transportation laws and regulations in Canada and the USA. Experience in heavy haul operations is advantageous.

Hours of Work:

Monday to Friday, 8:00AM to 5:00PM. Weekly hours may vary depending on operational/business needs. Occasional weekend availability.

What's In It For You:

Competitive salary Extended health and dental care benefits Employee and family assistance program Career growth opportunities Paid time off On-site parking
Join our team and contribute to the seamless movement of goods while ensuring safety, efficiency, and customer satisfaction at every step.

Job Types: Full-time, Permanent

Additional pay:

Overtime pay
Benefits:

Dental care Extended health care On-site parking Paid time off
Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift Monday to Friday Overtime Weekends as needed
Ability to commute/relocate:

Milton, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:

dispatch: 2 years (preferred)
Work Location: In person

Job Types: Full-time, Permanent

Pay: $45,000.00-$65,000.00 per year

Benefits:

Dental care Extended health care On-site parking Paid time off
Experience:

flatbed dispatching: 2 years (required)
Work Location: In person