Job Description

Edmonton Fingerprinting Services

Fingerprinting & Administrative Position

Location: Edmonton, Alberta

About Us:

Edmonton Fingerprinting Services is an RCMP-accredited organization providing fingerprints-based criminal record checks. We're seeking a detail-oriented professional to join our team in a dual role combining fingerprinting and administrative responsibilities.

Core Responsibilities:

- Perform fingerprinting for security clearance purposes

- Process criminal record information requests

- Handle customer service inquiries via phone, email and in person

- Manage payment processing and daily cash deposits

- Coordinate appointments and maintain scheduling system

- Handle general office administration including email correspondence

- Maintain organized filing systems for documents and records

Administrative Duties:

- Monitor and respond to incoming communications

- Manage document collection and client follow-up

- Handle courier arrangements

- Perform opening/closing duties including light cleaning

- Assist with additional administrative tasks as needed

Perform other administrative tasks as may be required.

May be required to work on weekends on a rotation basis.*

Required Qualifications:

- Must pass a fingerprints-based criminal record check

- Strong customer service and interpersonal skills

- Excellent written and verbal communication abilities

- Proficiency in MS Office Suite

- Strong organizational skills and attention to detail

- Physical ability to lift 40 lbs

- Flexibility to work overtime when required

Desired Qualifications:

- Post-secondary education

- Proficiency in a second language

- Social media marketing and graphic design experience

- Previous professional services experience

Application Process:

Job Reference: 25-EDM-FT-0917

Please submit your application through one of these methods only:

1. Apply directly through Indeed with cover letter and resume

2. Email cover letter and resume to HR@yxm.ca

Important Notes:

- Include job reference number in email subject line

- Only one application per candidate

- Do not call, fax, or visit in person

- Only candidates selected for interviews will be contacted

- Priority given to Canadian citizens and permanent residents

Thank you for your interest in joining our team.

Please note:

Due to the high volume of applications we receive, we can only contact candidates selected for interviews. Please note that our office staff cannot provide application status updates, and direct inquiries to the hiring manager are not available. We appreciate your understanding and interest in joining our team.

We will not send any link for your to click, other than submitting your resume and cover letter, we will not collect any personal information from this site.

Job Types: Full-time, Permanent

Pay: $16.00-$19.00 per hour

Work Location: In person