The CROWN Auto Group is one of Canada\xe2\x80\x99s leading Automotive groups. 100% Canadian family owned and operated, we are based in Winnipeg Manitoba, and have been in business for 38 years. We specialize in import brands and being a one-stop shop in Manitoba for car owners with 6 dealerships, 3 lean producing MPI-accredited body shops, a detailing centre, and our Auto Max Car rental agency. We have a great opportunity for a Financial Service Manager to join our team at Winnipeg Honda, the top Honda dealership in Manitoba located in the Waverley Auto Mall. What a Financial Service Manager can expect:
a competitive performance-based commission plan and encouraging team environment
A fast-pace environment
Responsibilities:
Accountable for all activities related to vehicle sales in the dealership maintaining profit margins, meeting established targets and maintain customer satisfaction
Successfully complete all assigned sales and F&I training courses
Work directly with customers to complete sales and finance transactions according to Company and Lender policies, procedures and best practices
Conducting a thorough credit interview process and liaising with lenders
Obtain and review Credit Bureau\xe2\x80\x99s with the customer(s) / applicant(s)
Develop creative solutions for approvals including deal structure;
Monitor lending portals (with respect to credit decisions)
Offer and sale of asset and financial protection products i.e. extended warranties, GAP insurance, life insurance, accident and health, etc.
Meeting established K.P.I.s (Key Performance Indicators) of the position
Complete finance documents with customer
Deliver vehicles to customers and ensure the customer understands the operating features,
Upon completion of sales and financing agreements, submit documentation to lenders for funding
Monitor contracts in transit daily to insure all deals are funded within 24 hours
Address and resolve customer concerns and complaints (escalating to management when appropriate)
Maintain positive relationships with Management, team members, other departments, lenders and third parties while adhering to Company and Lender policies, procedures and best practices
Other duties may be assigned as required
Requirements:
Minimum two years\xe2\x80\x99 experience in automotive sales or finance
Proven track record of success having met or exceeded targets
Ability to work well under pressure, individually and as part of a team
Ability to interpret information provided by Credit Bureau and assess risk
Excellent verbal and written communication skills
Strong organizational and time management skills
Proven conflict resolution and negotiation skills
Proven track record of building and maintaining strong relationships
Excellent work ethic and integrity
Flexible and adaptable, ability to change priorities quickly and innovative thinking within the framework of Company policies, procedures and best practices
Comprehensive Benefits Package including extended health, dental, vision and massage therapy reimbursement
Discounted fitness memberships
Associate Referrals Bonus Program
Career advancement- most of promotions are from within the company
Access to Perkopolis. (Canadas leading corporate concierge discount service)
CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds and experiences to join our workplace
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