Financial Services Manager
Huntsville, ON, Canada
Job Description
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Huntsville Honda has been earning the trust and confidence of our customers for over 15 years. We serve an owner base within the community and beyond. We are keen on customer service, the community, and ensuring customer needs are met from purchasing to servicing their vehicles. Due to our continued growth, we are currently seeking a Financial Services Manager to provide exceptional customer service while promoting and selling our full range of vehicles. We offer competitive compensation, a great benefits package including health and dental benefits with life insurance and LTD coverage, and a group pension plan with matching employer contribution as well as a number of employee team appreciation events, great work-perks and discounts.
Role and Responsibilities:
- Provides insurance and financing services to automotive customers by verifying sales information; determining need for financing; preparing financing and legal documents; selling products and services; maintaining rapport with customers.
- Maintains dealership reputation by building and maintaining customer rapport; answering questions; providing information; resolving discrepancies; maintaining a satisfactory Customer Satisfaction Index; complying with federal, provincial, and local regulations.
- Confirms automobile sales contract information by disclosing data, provisions, finance charges, and interest rates to customer, ensuring understanding of content.
- Verifies automobile purchase information by reviewing sales contract data, conferring with sales department and making adjustments as needed.
- Sells products and services by reviewing desire/need for automobile insurance, credit insurance, extended warranties, anti-theft devices, appearance protection packages, etc.
- Maintains customer confidence and organizational stability by keeping information confidential.
- Prepares transaction documents by completing loan agreements, Department of Motor Vehicle registration, and related documents, verifies that details are entered correctly.
- Determines customer creditworthiness by studying customer credit application; obtaining credit reports; analyzing information; comparing customer evaluation to organization\xe2\x80\x99s standards; searching for lenders in information system; forwarding applications to lenders; conferring with loan underwriters and loan processors.
Qualifications:
- OMVIC License (may obtain after hiring)
- Computer literacy
- Customer service skills and background, excellent communication skills
- Solid organizational skills to handle a variety of documentation
- Knowledge and background in finance and/or insurance and numeracy ability
- Previous experience in an automotive Business Office preferred, as are sales skills and sales experience
To Apply:
- If you\xe2\x80\x99re enthusiastic, motivated and interested in the automotive business, we would like to hear from you.
- Please apply through Indeed.ca or send your resume to hr@drivemuskoka.com and let us know if you require accommodation in the recruitment process.
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Job Detail
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Job IdJD2130914
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHuntsville, ON, Canada
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EducationNot mentioned