Job Description

Financial Services Manager- Honda of Thornhill, Thornhill, ON L4J1A1If you are an automotive Financial Services Manager and you\'re looking for an opportunity in a Fortune 500 company (NYSE: LAD) we want to talk to you!Are you a dynamic, results-driven leader with a passion for automobiles and a proven track record in sales? If you\'re ready to accelerate your career and lead a high-performing team to success, we have the perfect opportunity for you! We\'re in search of a Financial Services Manager to take the wheel and steer our dealership to new heights at Honda of Thornhill. Now in partnership with North America\xe2\x80\x99s largest automotive retailer, Lithia and Driveway, it\xe2\x80\x99s your chance to work for a Fortune 500 company and grow with us!As a Financial Services Manager, you will be responsible for providing exceptional customer service while helping customers choose products that protect their vehicle purchase. In addition, this individual works with lenders to obtain financing approval and completes all vehicle purchase and associated paperwork accurately and on time.Here\xe2\x80\x99s What You\xe2\x80\x99ll be Doing:Greet customers in a friendly and professional manner.Help customers choose protection packages for their vehicle by presenting all products and their benefits.Ensure financing for customers; by building professional relationships with lenders and working with them to get the best financing available for our customers.Submit deals to bank electronically using appropriate dealer system.Enter transactions accurately into ADP and bank approval systems.Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, MTO and lender requirements.Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.Participate in store meetings.Interact with sales team and sales managers to ensure transactions are completed accurately and to the customer\xe2\x80\x99s satisfaction.Follow-up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied)Assist Sales Team with customer engagement in the sales department during peak traffic times.Obtain all appropriate licensing within 90 days from date of hire.Skills and Qualifications:Strong attention to detail and sense of urgency.Excellent communication skills both written and oralActive Listening \xe2\x80\x93 give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriateCritical Thinking \xe2\x80\x93 using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Time Management \xe2\x80\x93 ability to prioritize workload and manage one\xe2\x80\x99s own timeTyping \xe2\x80\x93 ability to type efficiently to enter accurate information into tracking systemMathematics \xe2\x80\x93 ability to solve basic math calculations.Basic computer skillsIntegrity - Acts ethically, maintaining a commitment to honesty and truth in all facets of behavior that builds the trust of othersWork Ethic - Delivers accurate, timely and consistent results while understanding the need to balance short-term sacrifice for long-term gainTeam Player - Supports the overall efforts of the team to accomplish departmental and Company goals and objectivesTeam Builder - Acts as a role model within the department in all facets of assigned job duties, while effectively providing feedback to team members and earning respect as a leaderCommitment - Strives to become a dynamic and dedicated leader who is committed to the standards and mission of Lithia, by providing opportunities for our people to excel and grow in a positive, respectful work environmentInnovator - Creates positive change by taking on new challenges and providing solutions to improve current processes that add valueWhy Work For Pfaff?Competitive Compensation - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.Health Benefits \xe2\x80\x93 full-time employees have access to health, dental, long-term disability and life insurance.Vacation and Paid Time Off - in addition to vacation, you are eligible for personal days and are also given the opportunity to purchase PTO (paid time off) days. All proceeds are donated to charity!Growth Potential \xe2\x80\x93 we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.Stock Purchase Program - Pfaff employees can purchase the Lithia & Drive stock (NYSE: LAD) at a discount.We thank all applicants for their interest in Pfaff Automotive Partners \xe2\x80\x93 please note due to the volume of applicants, only those selected for an interview will be contacted.Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

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