attacks. In order to do so, you must have JavaScript enabled in your web browser otherwise this site will fail to work correctly for you. See details of your web browser for how to enable JavaScript.
Attention Safari users: This site requires cookies to function. Please click to accept the cookie. Cookies will be used strictly for the functioning of the site.
Toggle navigation
Job Details
Financial Aid Assistant - (997862.11)
This details all the information about the job posting.
Share this job as a link in your status update to LinkedIn.
Organizational Unit
University of Victoria -> Student Affairs -> Office of the Registrar
Posting Close Date
9 March 2023
Please note that positions will close at 4 p.m. on the closing date.
FTE
1.0
Salary Grade
$3,805.00 - $3,920.00
Additional Posting Information:
N/A
Salary posted will be pro-rated based on FTE
Classification
PB7
Hours of Work
Monday to Friday, 8:30 am to 4:30 pm
Employee Group:
CUPE 951 - Regular
# of Hires Needed
1
Category
Administrative and Support Services
About this Opportunity
Student Affairs is committed to creating a vibrant and engaging learning community to inspire and enrich the lives of our students in support of the University of Victoria\'s vision \xe2\x80\x9cto be a university of choice for outstanding students, faculty, and staff from BC, Canada, and around the world\xe2\x80\x9d. The Student Affairs portfolio includes: Office of the Registrar, Athletics and Recreation, Campus Services, Student Services.
In working to achieve this vision, the Office of the Registrar (OREG) places students at the centre of operations and supports students to achieve their academic and life goals. Individual connections with OREG team members and services, as well as interactions with on-line services, contribute to students\' growth in knowledge, independence and confidence. Registrarial services strive to directly support students\' success in their university studies, campus life and subsequent life pursuits. The range of services provided by the units within the OREG appear at every point in the student life cycle, beginning with recruitment and admissions, all the way through to convocation. Members of the OREG team strive to be consistent in their interpretation, communication and application of regulations, policies and procedures while being both professional and respectful of the diversity and complexity of needs across the university campus. The OREG interacts with staff, students, faculty, university and external community members in order to assist in the delivery of core services that cross operational and departmental boundaries (e.g., registration, class and exam scheduling). It is important that students and our university colleagues are well-informed and well-supported by the OREG and the services offered.
Job Summary
Reporting to the Director of Student Awards and Financial Aid, Financial Aid Assistants provide excellent customer service to students, staff and faculty in person at the front counter, on the phone and via email. This includes providing information regarding all Student Awards and Financial Aid programs such as bursaries, scholarships and work study. Providing advice and guidance to students regarding various government aid programs (student loans) is also a large part of these positions.
Financial Aid Assistants access government databases and portals on a daily basis to confirm, update and obtain student loan information. They also verify student status in Banner in accordance with government regulations with regard to registration and course load and to process student loan withdrawal and academic completion information.
Financial Aid Assistants work as part of a team to ensure a continuity of excellent service in a busy environment with the goal of positively contributing to student learning and success.
Regular hours for this position are Monday to Friday, 8:30am to 4:30pm. A modified work week is an available option.
Job Requirements
Skills:
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.