Job Description

Job description Employment Opportunity Student Financial Aid Assistant Academy Canada is one of the strongest and fastest growing Career Colleges in the Atlantic regions. With 35 programs, 1,200 students and a staff of 195, we are continually looking for talented individuals to join our team. Currently we have an immediate opening for a Student Financial Aid Assistant Summary The Student Financial Aid Assistant\'s main role of responsibility is to assist new students with their funding which would include student aid applications etc. Responsibilities:

• reach out to all applicable applicants to encourage them to complete their student loan application;
• help applicants with their student loan application/process via phone, video, etc;
• monitor the student loan to ensure all information has been completed/submitted;
• review the student loan assessment with the applicant to ensure their financial obligations can be met;
• follow up with Student Aid in cases that need additional information

Personal Attributes:

• Problem Solving \xe2\x80\x93 help individual applicants with their student loan and their individual situations \xef\x82\xb7 Teamwork/Initiative \xe2\x80\x93 willingness to participate in team activities and to assist others as required.
• Client Focus \xe2\x80\x93 maintain a strong rapport with applicants to help resolve any issues.
• Adaptability \xe2\x80\x93 understanding that each applicant is unique \xe2\x80\x93 willingness to adapt to new approaches, methods, and technologies.
• Communication \xe2\x80\x93 communicate effectively with key stakeholders in written, verbal, and electronic formats.
• Professionalism \xe2\x80\x93 always maintain a professional and approachable demeanor.

Education and Knowledge

• High School Graduate
• Having a certificate/diploma in any of the following areas would be an asset - Business Administration; Office Administration; Accounting
• Knowledge in student aid would be an asset
• Must have knowledge in Microsoft Office \xe2\x80\x93 sending/receiving emails

Job Type: Full-time Salary: $1.00 per hour Schedule:

• 8 hour shift
• Monday to Friday

Job Type: Fixed term contract
Contract length: 11 months Salary: $22.96-$26.35 per hour Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Work Location: In person