Job Description

Lululemon is a Canadian company that designs, retails, and distributes technical athletic apparel and accessories for men and women. Founded in 1998 by Chip Wilson, it originated as a design studio and yoga studio space, expanding to become a standalone store in 2000. Today, Lululemon operates hundreds of stores globally, with a strong e-commerce presence and a business model that emphasizes marketing a healthy lifestyle alongside its products.

Job Summary

We are seeking a dynamic and experienced Assistant Store Manager to join our retail team. The ideal candidate will play a vital role in supporting store operations, driving sales, and ensuring excellent customer service. This position offers an opportunity to develop leadership skills and advance within a thriving retail environment. The Assistant Store Manager will assist in managing daily store activities, supervising staff, and maintaining a positive shopping experience for our customers.

Responsibilities

Assist the Store Manager in overseeing daily store operations, including opening and closing procedures Supervise and motivate sales associates to achieve sales goals and deliver exceptional customer service Manage merchandising efforts, including pricing, product placement, and inventory replenishment Handle customer inquiries, complaints, and returns with professionalism and efficiency Support recruiting, onboarding, and training of new staff members Oversee payroll processing, cash handling, and bookkeeping tasks accurately Utilize POS systems for sales transactions and inventory management Coordinate purchasing and stock replenishment to ensure product availability Implement marketing strategies to promote store promotions and special events Conduct performance evaluations and provide coaching for team development Assist with budgeting, sales management, and store financials to meet business objectives

Skills

Strong leadership and team management abilities with supervising experience in retail settings Excellent communication skills, including phone etiquette and organizational skills Proficiency in merchandising, pricing strategies, and retail sales techniques Bilingual or multilingual abilities are a plus for serving diverse customer bases Skilled in negotiation, marketing, and sales management to drive revenue growth Experience with payroll processing, bookkeeping, and administrative tasks Adept at using POS systems and performing cashiering functions accurately Effective time management skills to prioritize tasks in a fast-paced environment Demonstrated ability to recruit, train, and develop staff members effectively Knowledge of budgeting, purchasing, inventory control, and store management best practices Strong math skills for handling cash transactions and financial recordkeeping
This role is ideal for motivated individuals passionate about retail management who excel in leadership, customer service, and operational excellence.

Job Types: Full-time, Part-time, Permanent

Pay: $29.00-$33.00 per hour

Expected hours: 44 per week

Benefits:

Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match
Work Location: In person