Job Description

Company Description
You are good with numbers and looking to join a team with a variety of interests and hobbies? At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. To do so, we have a team of finance experts to make sure everything balances. Join a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients. Our finance team members are not only passionate about numbers, they also love to have the chance to collaborate with colleagues across the country.

If the hat fits, we’d be proud to have you wear it! Send us your resume and join a people-centric company with a reputation of excellence.


You will provide support to internal and external clients on our multiple Finance systems, including, but not limited to, Oracle PeopleSoft (GL, AP, AM and matching module), Concur (expense reporting), SenSaaS and SysPro. You will mostly offer 1st level support but must also offer 2nd level support with respect to certain Finance systems. In this key role, you will:

• Provide first level support for the following Finance systems: Concur, SenSaaS and Oracle PeopleSoft (GL, AP, AM module and matching module). Analyze user issues in order to troubleshoot them, and open requests for technical support from the various teams, as needed. Ensure the follow-up of current requests and their completion. Creation of user accounts.
• Provide second level support for the following Finance systems: Oracle PeopleSoft (configuration and security). Analyze user requests for security issues in order to respect segregation of duties. Participate in the implementation of system improvements. Make configuration changes.
• Act as an expert on the SysPro application, including month-end processing and configuration.
• Maintain user support documentation for supported systems

Qualifications
To join our team, you need:

• College degree in accounting, business technology management or a combination of education and equivalent professional experience.
• Minimum of 3 years of business experience in a support role for various technologies and customer service.
• Bilingualism (French and English both spoken and written)

Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities, and talents, represents the richness of our culture. During the selection process, let us know if you need any accommodations. This information will be kept entirely confidential and will only be used to ensure you have a fair and pleasant experience with us

We will contact you as soon as possible if we think we have the hat for you!