Job Description

At the service of medical imaging since 1954, Christie Innomed develops, distributes, integrates and supports innovative solutions and products that improve the performance of healthcare institutions in Canada in medical imaging and health IT solutions.

Christie Innomed is today a leader in imaging and medical informatics, with more than 250 specialists serving more than 1,500 hospitals and clinics across Canada.

Job description

> Summary

Under the responsibility of the Regional Service Manager, you will be responsible for the repair, maintenance, calibration and installation of medical imaging diagnostic systems to ensure exceptional operation and support for our customers.

> Key responsibilities

Participate in the installation and calibration of new equipment installed in hospitals and clinics; Support the policies, procedures and practices of Christie Innomed; Provides field service for commissioning, inspections, troubleshooting, repairs, proactively resolves issues, and performs preventive maintenance of diagnostic imaging equipment. ; Monitor and maintain an insurance plan for equipment safety and mandatory performance levels; Maintenance of diagnostic imaging equipment; Meet the expectations of customers in terms of quality of service and communication; Complete documentation related to products, test reports, service records, etc; Travel to hospitals and clinics to carry out planned and unplanned service activities related to analog and digital radiography systems, mammography systems and computer-assisted radiology systems; Participate in the installation and calibration of new equipment installed in hospitals and clinics; Effectively manage time and assigned projects; Be on call in turn to respond to customers outside of business hours.

Job requirements

> Qualifications and experience

College diploma in electronics, computer science or electromechanics, or in another relevant field of study; At least 2 years of experience in the maintenance of diagnostic imaging equipment, preferably in a hospital / medical setting; Good knowledge of Windows and Office operating systems In addition, the incumbent will have specific skills in terms of modality, including Radiographic, Radiographic / Fluoroscopic, Mammography, Magnetic Resonance Imaging and Nuclear Medicine, knowledge of PACS terms, SIR, DICOM an asset; Experience in diagnostic imaging, such as radiography, breast imaging and ultrasound, an asset ; Experience in maintaining documentation of all activities performed and in supporting performance improvement initiatives for the multi-vendor services program; Excellent command of English both orally and in writing.

> Additional requirements

Excellent oral and written communication skills; To have satisfaction and customer loyalty at heart; Expertise in analysis and problem solving; Good learning ability, self-taught; Excellent organizational skills and attention to detail; Demonstrate rigor and method; Know how to manage stress and adapt to different clients; Take initiative, act with confidence and work under one's own direction; Have a valid driver's license. Be available to travel frequently in BC according to operational needs.
Each application will be considered. Please note, only those selected to be interviewed will be contacted.



Christie Innomed develops, distributes, integrates and supports innovative products and solutions that improve the performance of Canadian healthcare institutions in the areas of medical imaging and information management solutions.



Our professionals assist hospitals and clinics to optimize their imaging technologies and to increase performance outcomes in patient screening, diagnosis and treatment management. Christie Innomed provides extensive technical and clinical support for improving workflows and managing modalities, thereby helping customers to deliver the best care possible.



We are committed to integration and equal opportunity. Accomodation is available to all applicants upon request throughout our recruitment process. Please contact HR department at ressourceshumaines@christieinnomed.com if you require accomodation. We will work with all applicants to accommodate their accessibility needs.



To learn more, visit our website: www.christieinnomed.com