Job Description

Description :
As a Field Service Supervisor, youll lead a team of skilled tradespeople supporting, maintaining, and repairing Komatsu, Bomag, and other OEM equipment in the field. Youll be responsible for ensuring safe, efficient, and cost-effective operations, providing coordination and direction to deliver high-quality service. This role is based in Calgary, AB, and follows a 5x2 shift rotation.
Why Work for SMS Equipment?

• Safety-First Culture: Work where safety isnt just a priorityxe2x80x94its a promise. Weve built a culture that looks out for each other, every step of the way.
• Competitive Salary: Earn between $108,000 $115,000 annually on a 5x2 shift
• Professional Growth: Be part of a company that supports your career development with opportunities to learn and advance within the organization.
• Comprehensive Benefits: Enjoy a full benefits package, including health coverage, retirement savings plans, and wellness programs.

Your Role

• Leadership & Team Coordination: Supervise and schedule tradespeople, provide technical guidance, and ensure field coverage and resource planning.
• Safety & Compliance: Enforce safe work practices and maintain a clean work environment, ensuring compliance with OH&S regulations and Federal Hours of Service legislation. Conduct Pre-Job Assessments and review safety documentation (SAT cards).
• Field Operations & Service Quality: Oversee maintenance and repair of heavy equipment (Komatsu, Bomag, OEMs), monitor service quality through customer follow-ups, and provide mobile repair support while prioritizing workloads.
• Administrative Oversight: Manage work orders, job documentation, and timecards. Process warranty claims and job quotations using eXtend. Review and prepare technical service reports.
• Vendor & Fleet Management: Coordinate with third-party vendors, ensuring proper onboarding, and oversee service truck operations, while monitoring fleet repair costs.

What You Bring

• Minimum of 3 years supervisory experience in an industrial or field service setting, particularly in heavy equipment maintenance and repair
• Journeyperson certification as a Heavy Equipment Technician
• Strong commitment to safety and communication
• Experience with Komatsu equipment is an asset
• Ability to work independently in field environments
• Willingness to travel and meet customer site access requirements if needed

Pre-Employment Requirements
Candidates may be required to complete:

• Pre-employment Medical
• Drug & Alcohol Screening
• Reference Check
• 5 Year Commercial Drivers Abstract

At SMS Equipment, the right partnership makes everything possible. Were committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.
This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.
We thank all applicants for their interest, however only those selected for interview will be contacted.