Job Description

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Do you want to join us in helping to fight the world\xe2\x80\x99s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and professionally. Sound interesting? Then come and join our global team as a Field Service Representative (Lab Diagnostics) working with our hospital diagnostic laboratory equipment supporting the Southwest British Columbia region. Reporting to the Regional Service Manager, this role will execute all service activities assigned in an adequate and appropriate manner. This is a remote role requiring extensive travel to support our customer needs.

Our global team: We are a team of 69,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what\xe2\x80\x99s possible in healthcare to help improve people\xe2\x80\x99s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what\xe2\x80\x99s possible, to improve people\xe2\x80\x99s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at .

This is a role well suited to an ambitious professional, looking for the next step in their career.

As a Field Service Representative (FSR) you will be responsible for:

• Installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare Lab Diagnostic equipment at customer sites with minimal supervision.
• Delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• Managing financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• Company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• Establishing and maintaining proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

This position may suit you best if what is below sounds appealing to you, in addition to wanting to develop your career with Healthineers.

• Able to multitask and work in a fast-paced environment
• Accurate and displays strong attention to detail
• Demonstrates ownership and accountability
• Exceptional communication skills
• Excellent planning, critical thinking and time management skills

Required skills to have for the success of this role:

• Biomedical Technology/Electronics or Electrical Electronics Technologist or equivalent diploma
• 2+ years technical field service experience needed
• Strong mechanical and technical ability and experience
• Solid computer skills with understanding of IT and Networking
• Consistent customer-centric mindset
• Organization, prioritization, and time management mastery
• Critical thinking and problem-solving abilities under pressure
• Valid driver\xe2\x80\x99s license
• Must have valid passport
• Clearance to travel domestically and internationally for training purposes (without restrictions)

The base pay range for this position is CA$65,000 - CA$85,000 CAD annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. The annual incentive target is (10%) of base pay. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay.

This information is provided per the required British Columbia Pay Transparency Law. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site.

Siemens Healthineers is proud to be a Great Place to Work\xc2\xae certified company in Canada for 2020-2023, 2022 Best Workplaces\xe2\x84\xa2 in Manufacturing, 2022 Best Workplaces\xe2\x84\xa2 for Health Care and 2022 Best Workplaces\xe2\x84\xa2 for Hybrid Work.

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcare is delivered, visit our career site at:

In our continued commitment to prioritize colleague health, comply with customer/business partner requirements, and help preserve our business continuity, Siemens Healthineers requires employees, contractors, and business partners to be fully vaccinated with relevant dose(s) of a Health Canada approved vaccine for all new hires by their start date. \xe2\x80\x9cFully vaccinated\xe2\x80\x9d means it has been 14 days after receiving the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (i.e., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series), and which may include, at the Company\xe2\x80\x99s discretion, any further doses in accordance with Health Canada guidelines. Exemptions will only be granted for medical reasons or on the basis of a protected ground under applicable human rights legislation.

Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at .

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