Job Description

Title

: Field Mechatronic Technician

Salary

:

Type

:

Shift

:

Location

:

Become part of our success story!

A leading global solution provider for all sectors of intralogistics - that is us: SSI SCHAEFER. What we also are: A family business that invests in the expertise, passion and talents of its employees.

As one of the largest providers, we help our customers increase the efficiency and sustainability of their storage, picking and transport processes using innovative technologies and software. From fully automated warehouses with customized service and maintenance packages to manual and semi-automatic systems, we offer cost-effective intralogistics solutions from a single source. Moreover, we are now a leading provider of software for internal material flow.

SSI SCHAEFER: 8,600 people that work in 80 operating companies and 7 production sites worldwide and impress customers from all sectors with customized intralogistics solutions.

If you are also looking for an attractive employer to work with on a long-term basis, then simply get to know us!

Position Overview:

The Field Mechatronic Technician provides technical support for automated material handling equipment in customer warehouses and distribution centers. The Position works with PLC Engineers, Software Developers, and Software Support Engineers to install, troubleshoot, maintain, and repair mechanical and electrical systems. The Position may be on an installation team or part of a customer service team in-residence to ensure systems are running at peak efficiency with maximum uptime.

Essential Functions:

Coordinates on-site installation/maintenance of electrical and mechanical automated system machines. Troubleshoot, repair, calibrate and align electrical and mechanical automated system machines. Clears interface of electrical and mechanical software. Effectively communicates with customers in high-impact scenarios. Develops and maintains standards and tools for hardware projects. Monitors external suppliers. Monitors automated system machine performance. Maneuvers warehouse and distribution center ladders, metal stairs, catwalks, and temporary structure to find problems and make repairs. May occasionally performs extended hours, weekend and holiday work in support of customer service and change requests. May travel to other sites for paid training, installations, and vacation relief. Works independently with little or no supervision. All other duties as assigned.

Additional Responsibilities:

Trains internal and external customers to increase system knowledge, resolve issues and prevent issues from recurring. Updates system manuals. Attends and participates in customer meetings. Up to 80% Travel

Qualifications:

2-year degree in Electronic or Mechanical Technology or equivalent experience. 1-3 years of equipment maintenance experience preferably with automation. Working knowledge of basic electrical and mechanical principles, motors, drivers, belts and bearings.

Competency Requirements: (to perform Essential Functions)

Language Ability Requirements -

Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, professional journals, technical procedures, and government regulations. Ability to write routine reports and correspondence. Ability to update procedure manuals. Ability to effectively present information and respond to questions before small groups of customers, employees, or managers of organization.

Math Ability Requirements -

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

Reasoning Ability Requirements -

Ability to define problems, collect data, establish facts, and draw valid conclusions, Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Physical Demands: (while performing Essential Functions)

While performing the duties of this job, the employee is regularly required to stand; walk; reach with hands and arms; talk and hear. While performing the duties of this job, the employee is regularly required to sit; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include Close vision, Distance vision, Peripheral vision, Depth perception, and Ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the Essential Functions.

Work Environment: (while performing Essential Functions)

While performing the duties of this job, the employee may frequently be exposed to risk of electrical shock, required to work in high, precarious places, and work near mechanical moving parts. While performing the duties of this job, the employee may occasionally be exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Functions.

NOTE:

This job description is not intended to be all-inclusive. Employees may be asked to perform other related duties to meet the ongoing needs of the organization.

Physical Demands and Work Conditions:

Activity

No Exposure

Exposure
Less than 1/3 of the Time

Exposure
1/3 to 2/3 of the Time

Exposure
Over 2/3 of the Time

Standing

X

Walking

X

Sitting

X

Using hands to finger, handle, or feel

X

Reaching with hands and arms

X

Climbing or balancing

X

Stooping, kneeling, crouching, or crawling

X

Talking or hearing

X

Tasting or smelling

X

Lifting Requirements

No Exposure

Exposure
Less than 1/3 of the Time

Exposure
1/3 to 2/3 of the Time

Exposure
Over 2/3 of the Time

Lift up to 10 pounds

X

Lift up to 25 pounds

X

Lift up to 50 pounds

X

Lift up to 100 pounds

X

Lift more than 100 pounds

X

Exposure

No Exposure

Exposure
Less than 1/3 of the Time

Exposure
1/3 to 2/3 of the Time

Exposure
Over 2/3 of the Time

Extreme cold (non-weather)

X

Extreme heat (not-weather

X

Wet or humid conditions (non-weather

X

Outdoor weather conditions

X

Fumes or airborne particles

X

Risk of electrical shock

X

Risk of radiation

X

Toxic or caustic chemicals

X

Vibration

X

Work with explosives

X

Work in high, precarious places

X

Work near moving mechanical parts

X

Noise Levels

No Exposure

Exposure
Less than 1/3 of the Time

Exposure
1/3 to 2/3 of the Time

Exposure
Over 2/3 of the Time

Very quiet (forest trail, isolation booth)

X

Quiet (library, private office)

X

Moderate (business office with computers & printers, light traffic)

X

Loud (manufacturing, earth-moving equipment)

X

Very loud (Jack hammer, rock concert)

X

General Accountabilities:

Adaptability -

Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Analytical -

Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.

Attendance/Punctuality -

Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Cost Consciousness -

Conserves organizational resources; Develops and implements cost saving measures.

Customer Service -

Responds promptly to customer needs; Responds to requests for service and assistance; Manages difficult or emotional customer situations; Solicits customer feedback to improve service; Meets commitments.

Dependability -

Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Diversity -

Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

Ethics -

Treats people with respect; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Initiative -

Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation -

Meets challenges with resourcefulness; Generates suggestions for improving work;

Interpersonal -

Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things; Maintains confidentiality; Focuses on solving conflict, not blaming.

Judgment -

Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation -

Demonstrates persistence and overcomes obstacles.

Oral Communication -

Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

Organizational Support -

Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.

Planning/Organizing -

Uses time efficiently; Prioritizes and plans work activities; Plans for additional resources; Develops realistic action plans.

Problem Solving -

Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.

Professionalism -

Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality -

Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity -

Meets productivity standards; Completes work in timely manner; Works quickly; Strives to increase productivity.

Safety and Security -

Observes safety and security procedures; Uses equipment and materials properly; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions.

Team Work -

Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Recognizes accomplishments of other team members.

Written Communication -

Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

What's in it for you?

Competitive compensation plan Excellent performance bonuses RRSP match Medical, dental, and vision benefits (all premium costs paid by us!) Educational reimbursement Work-life balance Safe work environment Discount programs and referral incentives Excellent opportunities for internal growth

How to apply?

We would love to hear from you!
If you are interested in this role, please follow the instructions on this page to submit an online application.

Want to know more about us?

As the leading provider of intralogistics solutions, SSI SCHAEFER is always looking for dedicated employees who would like to shape the future of intralogistics with us. Our product spectrum ranges from highly dynamic storage and logistics systems to state-of-the-art workshop, company and office equipment to innovative products for waste engineering and recycling.

SSI SCHAEFER developed all of the products and solutions with the passion and expertise of many people. That is why employee satisfaction is so important to us and why we value your dedication. More than 8,600 employees at 70 worldwide operative subsidiaries and at more than ten domestic and international production sites work to create the outstanding quality of the SSI SCHAEFER brand. Please visit https://www.ssi-schaefer.com/en-ca

Our organization will, on request, provide accommodations for disabilities to support your participation in all aspects of our Recruitment Process.