Job Description

Pollin is an emerging fertility and reproductive healthcare centre in Toronto. Our goal is to improve patient experience, safety, and success rates by integrating technology into all aspects of a patient's fertility journey. We are committed to improving the clinical experience for our staff to enable them to better care for patients. Our intention is to improve patients' experience by designing their journeys to be seamless, guided by science and to improve their pregnancy outcomes. Pollin Fertility is uniquely positioned to bring a new and improved experience to families who want to know more about their reproductive health or who are starting their own fertility journeys.

Summary

The Fertility Nurse manages the day-to-day experiences of patients at Pollin from a new patient consultation to cycle monitoring to the early pregnancy program.

Reports to

Manager, Clinical Nursing

Job Duties

Day-to-Day Patient Experience - Weekdays

Collaborate with a team of Physicians, Nurses, Laboratory and Administrative staff on a daily basis as required Communicate, counsel and educate patients on their fertility journey (treatment plans, medications, consents and payment schedules and more) Coordinate, prepare and educate patients' on diagnostic and treatment cycles Assist patients in understanding the emotional and medical implications of fertility treatment Accurately dispense medications and ensuring pharmacy is well stocked as required Monitor patient's recovery after an egg retrieval as required Communicate with patients via phone/email/patient portal to provide accurate medical instructions and respond to any inquiries/concerns Practice in accordance with the code of ethics and standards as set by the College of Nurses of Ontario Take an active role in department policies, processes and procedures by monitoring and maintaining standards of care in conjunction with other team members Promote a positive work environment and culture, be accountable for personal conduct and actively participate in staff meetings Attend clinic wide meetings Consistently arrives to work, to scheduled appointments and meetings on time Deals constructively with conflict and focuses on alignment of behaviours with mission Understands importance of nursing documentations: writes clearly and informatively, and edits work for spelling and grammar Maintains confidentiality, security of records and patient information at all times Complies with company policies, procedures and dress code Undertakes specific tasks and projects assigned by supervisor Weekend and holiday rotation as required On-call rotation as required Other duties as required

Day-to-Day Patient Experience - Weekends

Meeting with patients during monitoring to discuss results and dispense medications Stim check of CM stims - including stimulation sheets and requisitions as required Meeting with REI to review results and receive orders for next steps as required Booking of IUIs and semen sample collection appointments for CM patients Contacting patients daily with results and instructions Booking of OPU's for IVF patients when required Organizing patient appointments

Qualifications

Registered Nurse degree Current CNO registration and in good standing Current Professional Liability Insurance Current BCLS certification required, ACLS an asset Previous 2-5 years experience in fertility setting, is an advantage Strong verbal and written communication skills Above average technical skills, comfortable working with an EMR Exceptional customer service and interpersonal skills High level of compassion and empathy Strong time management, critical thinking, problem solving and decision making skills Effective organization skills and attention to detail Ability to work both independently and as a part of a cross functional team, maintain strong working relationships with colleagues and patients Ability to manage conflicting demands Knowledge about providing a safe and inclusive environment to gender and sexually diverse people (2SLGBTQIA+) Training and/or experience in the field of infertility and/or Women's Health

Skills

Strong skills in educating and counselling patients about treatment options, procedures, potential risks, and emotional considerations Ability to manage and interpret large sets of clinical data, which is crucial for tracking patient treatment plans and outcomes Knowledge of healthcare regulations, particularly those pertaining to fertility treatments and patient privacy Experience working in a team that may include reproductive endocrinologists, embryologists, and other healthcare professionals Proficient in Google Suite Familiarity with electronic medical records (EMR) Superior patient service skills, confidentiality and a professional demeanour

Working Conditions

General office conditions 7 day per week operation, 7am-3pm Weekend and Holiday work as required
Pollin is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law.

Job Type: Full-time

Benefits:

Dental care Extended health care Paid time off Vision care
Experience:

Fertility Nursing: 1 year (required)
Licence/Certification:

Registered Nurse (RN) License (required)
Work Location: In person