Family Support Worker

Ottawa, ON, CA, Canada

Job Description

Inuuqatigiit Centre for Inuit Children, Youth & Families is a multi service non-profit organization serving Inuit children, youth, and their families, dedicated to providing cultural, educational, and support services in a caring, respectful, and collaborative environment that fosters strong and proud Inuit children and families.



Position # 2025-166

Position Title Family Support Worker

Posting Date September 9, 2025

Start Date ASAP

Hours Monday-Friday

Position Status Full-time, determinate to March 31, 2026

Salary Range Inuuqatigiit Centre offers a competitive wage and benefits.



POSITION SUMMARY

Under the supervision of the Manager of Family Well-Being, the Family Support Worker plans and delivers community based programming, engages and supports parents and families using a holistic and family-centred approach and ensures safe spaces for clients in compliance with the current wise practices, relevant legislation and Inuuqatigiit Centre policies and procedures.



KEY DUTIES AND RESPONSIBILITIES

Plan and implement effective outreach strategies to existing and prospective parents through ongoing communications with community, agencies and parents e.g. bulletin board, monthly calendars, newsletters, flyers, call-arounds. Plan and deliver safe and culturally appropriate family/community events and activities on a regular basis based on needs and interests of families. Identify and report on concerns and issues related to parental engagement to Manager of FWB. Resolve issues that arise in delivery of parental engagement programming. Plan and purchase supplies for parent/community programs and activities including food. Prepare and present healthy snacks and meals for programming Provide transportation assistance to parents when necessary In collaboration with FWB Manager, engage community members to support program implementation and uptake Plan and deliver community-based programs and safe spaces based on the Inuuqatigiit Centre FWB model Provide individual support to clients who have experienced violence Provide crisis intervention to families and individuals as needed including after hours' support, home visits and emergency food cards as required Liaise with local CAS to advocate for culturally safe service for parents Plan and deliver community-based programs and safe spaces based on the Inuuqatigiit Centre FWB model Provide individual support to clients who have experienced violence Provide crisis intervention to families and individuals as needed including after hours' support, home visits and emergency food cards as required Liaise with local CAS to advocate for culturally safe service for parents Liaise with service providers to ensure appropriate referrals, system navigation and advocacy Provide system navigation to clients Actively participate in case management meetings and required follow up Engage clients in safety planning as needed Regularly participate in supervision meetings with the FWB Manager Participate in CASO Circle of Care process when requested by parent Support the facilitation of gender-based peer support groups e.g. men's group, women's circle Facilitate drop-in and other programs for families Provide after-hours crisis support with approval from Manager Support the facilitation of support group for adoptive/foster families Participate in monthly case management meetings with CASO Provide responsive and inclusive support services to parents and families including appointment accompaniment, home visits, referrals, crisis intervention, supportive counselling and assistance with CAS processes and protocols Refer parents/families to appropriate services as required and document the results of these referrals Seek out opportunities for peer or other support as appropriate in preventing and coping with the effects of vicarious trauma

ACCOUNTABILITY

Accountable for the safety and security of participants in family/community/parent activities Accountable to support parents and families of participants as required

ENVIRONMENTAL FACTORS



Meet all deadlines e.g. annual reports, funder reports, newsletters, calendars, etc. Demonstrate stress resistance and stamina in supporting high need parents and families and addressing multiple demands Multi-tasking associated with delivering services Physical ability to access three story building Work regular and consistent weekly hours of work Work evenings and weekends to provide after hours crisis supports Required to work some evenings related to delivery of parent engagement activities Additional hours on occasion to meet deadlines and ensure delivery of high quality programs and services Ensure personal safety and precautions at all times Integrate the Inuit culture and language in all aspects of program responsibilities

SKILLS AND KNOWLEDGE

Fluency in Inuktitut would be an asset Knowledge of the needs of Inuit children, parents & families Knowledge of Inuit and non-Inuit community services and supports Ability to communicate effectively orally and in writing Ability to operate computer systems and relevant software Strong organizational, program planning, evaluation, fiscal management and problem-solving skills. Ability to respond effectively in crisis situations Ability to work in a collaborative staff team environment

QUALIFICATIONS & REQUIREMENTS

Inuit descent preferred Post-secondary education in related field an asset Minimum of one year of experience in: supporting families or individuals, and working with Inuit communities, and working in a family-oriented program, and organizing and facilitating groups Experience working with Inuit or Indigenous communities preferred. Ability to communicate effectively orally and in writing in English. Current Police Record check - Vulnerable Sector Check required in keeping with Inuuqatigiit Personnel Policies & Procedures Medical certification of good health and fitness to work. Proof of COVID-19 vaccine (Dose 1 & 2) and booster shot. TB Test if applicable and other immunizations up to date CPR / First Aid Certification (or willingness to become certified)

Please apply with a cover letter and up-to-date resume to:

Human Resources Department



Note that accommodation is available for applicants with disabilities throughout the recruitment process. If you require specific accommodation, please contact the HR Department through the contact information provided above, so that we can make suitable arrangements with you.

When two equally qualified candidates are considered for the same position, preference will be given to the candidate of Inuit descent.



We thank all who apply for this position. Only those applicants selected for an interview will be contacted.



This position is dependent upon funding approval.

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Job Detail

  • Job Id
    JD2724687
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON, CA, Canada
  • Education
    Not mentioned