Job Description

About Canoe Therapy

Canoe Therapy is a collaborative, multidisciplinary pediatric clinic offering Speech-Language Pathology, Psychology, Occupational Therapy, Counseling, and Behaviour Therapy. We take a family-centered approach, supporting the whole child in partnership with their caregivers, educators, and support networks.

About the Role

We are seeking a

Family Coordinator

who is personable, professional, and passionate about supporting both families and our therapy team. The ideal candidate is proactive, detail-oriented, and excels in both communication and organization. You thrive in a fast-paced environment and bring a collaborative, team-first mindset.

Key Responsibilities

Warmly welcome clients and visitors in person and by phone Serve as the first point of contact for prospective clients, gathering information and supporting intake Coordinate appointment scheduling across multiple therapy disciplines Match clients with appropriate therapists based on needs and availability Navigate challenges with a calm, solutions-focused approach Provide timely and accurate invoicing to clients Manage and maintain electronic medical records (EMR); familiarity with Jane EMR is considered an asset. Operate a multi-line phone system Support the clinic with a variety of administrative duties

Qualifications

Experience in a similar administrative, client service, or healthcare role Currently enrolled in or a graduate of a healthcare-related program (an asset) Excellent verbal and written communication skills Calm, positive, and professional demeanor Strong organizational and problem-solving abilities Comfortable taking initiative and managing multiple responsibilities Able to obtain a Criminal Background Check with Vulnerable Sector Screening Availability for flexible hours, including evenings and Saturdays
We thank you for your interest in Canoe Therapy! We will contact you directly if you will be considered for an interview.

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Schedule:

Day shift Evening shift Weekends as needed
Work Location: In person

Application deadline: 2025-07-18
Expected start date: 2025-07-31