Job Description

Department: People and Culture
Reports to: Lead, Facilities & Workplace Experience
Location: North Vancouver, B.C.
Your Opportunity at ARC'TERYX:
As the Facilities & Workplace Experience Specialist you partner with the business to provide an exceptional workplace experience, providing solutions-focused service to our teams and our guests. You partner with all functions of the facilities team, providing support where necessary, while continuously identifying areas of opportunity for growth and evolution in the way we work.
This role is based out of our North Vancouver office and is expected to be performed on-location.
Meet Your Future Team:
The Facilities & Workplace Experience team operates in strategic partnership with the business to ensure an industry leading employee and guest experience. Through continuous evolution of our physical working model and a dedication to service, you will be part of a team who provides a safe, welcoming and inspiring environment to employees and guests.
If you were the Facilities & Workplace Experience Specialist now, here are some of the core activities you would be doing:

• Being an ambassador of the Facilities & Workplace Experience Team, ensuring all employees have a comfortable and functional workspace that supports them in doing their job
• Maintaining vendor and contractor relationships to ensure smooth day-to-day operation of our office facilities
• Responding quickly and efficiently to all requests, ensuring they are delivered with timely and quality service
• Assisting with planning, coordinating, scheduling, communicating and overseeing facilities maintenance and projects
• Developing effective working relationships across the business units, partners and stakeholders
• Identifying strategies and plans to improve effectiveness and productivity of operations and workplace quality
• Conducting overviews and reacting accordingly to address the needs of the workplace, including furniture needs, office and kitchen supplies
• Supporting in-office events set-ups, tear downs, scheduling, catering, etc
• Seeking areas of opportunity around the workplace with a goal of making it a better place to work
• Leading joint health & safety efforts to ensure compliance and a safe workplace
• Supporting other office projects, tasks and duties as needed

Here are some of the things you could be working on in the future:

• Gaining increasing responsibility and context into how the business operates
• Increasing crossover and ownership with facilities & workplace experience projects

Are you our next Facilities & Workplace Experience Specialist?

• You have 3+ years in a facilities or workplace experience support role
• You are social, outgoing and eager to build relationships with our teams and our guests
• You are passionate about the brand and the products we make
• You are exceptionally organized with an eye for detail and accuracy
• You are open and approachable with a customer-service, solutions focused mentality
• You have the ability to consistently evaluate and evolve existing processes
• You have a highly collaborative working style and have proven ability to build cross-functional relationships
• You have strong verbal and written English communication skills
• You embrace and adapt to using various technology platforms.
• You have the ability to prioritize and multitask when necessary.
• You are a proactive self starter
• You have vendor management skills
• You have the ability to handle confidential and/or sensitive information
• You inspire breakthrough thinking and continuous improvement
• You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

$61,000 - $76,000 a year
A reasonable estimate of the pay range is CAD$61,000 - CAD$76,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience.
Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.
Equal Opportunity
Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there's always a better way.
Join us in creating positive change in ourselves, our communities, and the world.
Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.

Skills Required