Job Description

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Facilities Vendor Coordinator
Amica Support Office
About Us
At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. We are committed to enriching the lives of seniors now and as their needs change, and offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options. Established in 1996, we operate 34 residences in British Columbia, and Ontario, and continue to grow in select markets. Find out how you can become part of a team where you belong and make a real impact every day.
The Opportunity
Reporting to the Senior Manager, Capital Projects, the Facilities Coordinator is responsible for developing and leading the standardization of the Vendor management and contract support for all Amica Senior Lifestyles operating residences. This includes vendor escalations by residence, vendor reviews, and contract execution within our Facilities. This position is a great opportunity for a leader who is passionate about vendor engagement and developing processes, has a strong background and proven performance in upholding and developing standards, and enjoys collaborating with other operation stakeholders.
What you will be doing

• Ongoing support to Operations with regards to active Facility vendors
• Perform a procurement function for any contract renewals, reviews, negotiations along with RFP rollout
• Support the Operations team on vendor escalations, and work along side consultants and vendors to support any issues that arise
• Perform and track vendor business reviews and facilitate surveys to retain input from on site staff
• Establish process and playbooks to support ongoing Operational SOPs for facility interactions
• Monitor online escalation portal, to provide response and updates on any issues with regards to facility contracts
• Work closely with the Facility Operations Manager and Capital Project Managers to gain feedback on ongoing vendor performance
• Establish reporting on vendor performance to date, work with IT to provide Power BI dashboarding

What you will bring
Bachelor's Degree or Diploma in Construction and or Vendor Management

• Minimum of 5+ years of experience managing facilities within the senior housing industry
• Excellent verbal and written communication skills
• Robust skills in Microsoft Office software, including but not limited to Word, Excel, PowerPoint, Outlook, SharePoint, and Teams

What you can expect from us
A diverse and inclusive environment where individual differences are celebrated, and you're encouraged to be your best self

• A collaborative environment where we work together to succeed as a team
• Learning opportunities to help you grow and support for professional development and designations
• Comprehensive benefit package including RRSP matching
• Participation in Amica's Flex or Hybrid work model providing team members the opportunity to work a combination of days both on site and remotely

At Amica Senior Lifestyles we are passionate about working together in a supportive and inclusive environment that fosters innovation and turns ideas into action. We remain committed to creating workplaces that reflect the communities in which we operate. We are actively seeking applicants from all religions and ethnicities, LGBTQ2s+, Black, Indigenous, racialized people, and persons with disabilities and encourage people from all backgrounds to apply for our positions.
Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.
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Skills Required