Job Description

Ronald McDonald House Charities Alberta (RMHCA) is passionate about providing a home away from home for families with seriously ill or injured children who must travel for medical care.


We know that a family with a sick child is a sick family. Our Ronald McDonald Houses provide a warm, compassionate and comfortable environment where families can share experiences, receive respite and distraction, eat a warm homemade meal and rest, all while caring for their child at the hospital next door.


RMHC Alberta is part of a global network of Houses, Family Rooms, Care Mobiles and Comfort Carts prioritizing family-centered care through delivery of our unique core programs. RMHC Alberta operates four Houses offering private family suites, and Comfort Carts that deliver bedside services in hospital.


We're currently engaged in a multi-year, $80M capital campaign to reduce the service gap by tripling our capacity in Calgary and Edmonton. Construction on an expanded facility in Calgary is completed and increased the number of suites from 27 to 91. The facility is 105,000 square feet, offering family suites and a multitude of common areas that enhance the family experience within our communal living environment. Tentatively Edmonton will expand from 36 suites to approximately 100 suites. The expansion critical path in its entirety is 5-7 years.

Your Role

The Facilities Support role is responsible for, but not limited to, room turnovers as per established standards, overall cleanliness of the House including mopping, sweeping, tidying the kitchen as well as supporting the Family Services team.


This is a part time casual position based out of the Calgary Ronald McDonald House. The schedule would primarily include coverage shifts, which would typically be 8-hour shifts in evenings and on weekends. Weekly hours could range from 12-18 hours.

Your Key Responsibilities

Room turnover including sweeping, dusting, wiping walls, cleaning curtains, windows and washrooms, making beds as per established standards. Ensuring linens and towels are laundered. Maintaining cleanliness in the kitchens. Sanitation and mopping of all common areas. Organizing all common areas and ensuring the areas are presented well to all guests. Placing all waste in proper receptacles.

Required Qualifications

High school diploma. 3 years of experience as a Housekeeper. Able to work with minimal supervision. Ability to do a physically demanding job. Must be able to provide a clear criminal record check including a vulnerable persons check.

Nice to Haves

Experience in the hospitality industry with room turnovers is an asset.

What we Offer

Competitive wage Employee Assistance Program Social events Opportunity to participate in various committees A culture built on our values of passionate, excellence, entrepreneurial, relentless, people-first

RMHCA is proud to be recognized as a 2022 Canadian Nonprofit Employer of Choice. We employ 87 people and hundreds of volunteers.
Diversity, equity, inclusion, and cultural safety are guiding principles at RMHC Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.


We thank all candidates who apply; however, only those selected for interview will be contacted.