Job Description

About GWL Realty AdvisorsGWLRA is a leader in both the commercial and multi-residential real estate industries. Driven by our values of Integrity, Ambition, Creativity, and Empathy, our vision is to be a sustainable company known for exceptional real estate management, trusted advice, and outstanding service by consistently fulfilling our mission to deliver strong, long-term results for our clients.
As part of the Property Management team, you will deliver dedicated customer service to one key tenant.RESPONSIBILITIES

• Maintain tenant spaces through refresh and repair of premises, recommending improvements.
• Assisting with setting up small events and minor furniture moving.
• Maintain and respond to service requests through Angus.
• Respond to calls to triage further requirements.
• Escort contractors.
• Order supplies.
• Monthly fire extinguisher inspections, janitorial inspections, change light bulbs where possible.
• Track + document vendor rates, purchase orders, + payments
• Provide exemplary customer service by supporting business requirements and timely completion of tenant requests.
• Conduct meetings with internal and external stakeholder partners, communicating with all levels in the organization including senior and executive management.
• Be available on minimal notice to coordinate with internal/external stakeholders in the event of an emergency, crisis, or incident response.

QUALIFICATIONS

• Strong organizational skills:

• Drive maintenance of tenant offices by providing excellent client service in a fast-paced environment with competing priorities and conflicting timelines
• Strong problem solving + decision-making skills:

• Able to clearly communicate concepts, processes, + assignments to external vendors
• Technical skills (Microsoft applications, online service request portal, facilities database).
• Exposure to/experience reading and interpreting basic floorplans
• Strong communication + collaboration skills:

• Able to work in a team and align a variety of stakeholders on a variety of facilities + property deliverables
• Able to effectively engage with all levels of internal + external stakeholders + vendors
• Available to work 5 days a week in-office, and to work weekends/overtime/on-call as needed.

WHAT WE OFFER

• 3 weeks of vacation per year
• 3 paid personal days per year
• Half-day every Friday before a long weekend
• Eligible to participate in our annual performance based bonus program
• A comprehensive health benefits plan that supports you and your family
• Up to $2,000 annual education allowance
• Up to $5,000 annual mental health coverage
• A friendly, welcoming, and supportive culture
• Many social and team events!

Our BusinessLearn more about our and businesses, , and at GWLRA.Our Commitment to DiversityGWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.GWLRA uses a third-party platform, the applicant manager (TAM), to manage our recruitment process. . If you choose to apply for a job with us, or subscribe to be notified of new jobs, your personal information will also be collected by GWLRA and will be handled in accordance with our Privacy Policy ( ).CIGWL utilise la plateforme d\xe2\x80\x99un tiers, soit un syst\xc3\xa8me de gestion des candidatures (pour l\xe2\x80\x99acquisition de talents), afin de g\xc3\xa9rer son processus de recrutement. . Si vous choisissez de postuler \xc3\xa0 un poste chez nous ou de recevoir nos offres d\xe2\x80\x99emploi, vos renseignements personnels seront aussi recueillis par CIGWL et utilis\xc3\xa9s conform\xc3\xa9ment \xc3\xa0 notre Politique de protection des renseignements personnels ( ).This is a full time position

GWL Realty Advisors