Job Description

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do--powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT:

We are seeking a full-time Facilities Coordinator to support the Facilities Manager and team, based primarily at our Richmond Hill office and providing dedicated weekly support to our Toronto and Mississauga sites. The successful candidate will be a key member of the team, responsible for driving day-to-day operations, coordinating cross-site activities, and delivering high-quality employee workplace experience.



You take initiative, own your responsibilities, and represent the OpenText Facilities Team with professionalism, aligning with our standards of operational excellence, continuous improvement and safety.



You are a proactive problem-solver with a 'can-do' attitude, ready to deliver consistent service in a dynamic, fast-paced environment.

WHAT THE ROLE OFFERS:

Partnering with onsite Facilities staff to ensure smooth daily operations across all supported sites Developing and standardizing operational processes, updating procedural documentation, and implementing best practices Managing and maintaining floor plan software and updating seating charts and ensuring accurate occupancy data Leading space planning initiatives, including new hire seating assignments, large-scale staff moves, and long-term occupancy planning Coordinating cross-functional workplace projects, such as renovations, furniture installations and departmental relocations Preparing and analyzing monthly occupancy and space utilization reports for Management, providing recommendations for optimization Supporting budget tracking and cost control measures, reviewing invoices, and monitoring operational expenses nd Acting as a primary liaison with vendors--reviewing contracts, tracking service levels, and ensuring performance meets agreed standards Overseeing janitorial, maintenance, and security programs across all supported sites, including service schedules and quality checks Managing lease documents and understanding key deliverables to ensure compliance with service agreements Conducting regular site inspections to identify corrective maintenance needs, safety hazards, and improvement opportunities Partnering with Property Management to ensure facilities are safe, compliant, and well maintained, both interior and exterior Managing workplace safety programs, including First Aid, Fire Warden, and emergency preparedness across multiple sites Participating in the Health& Safety Committee, conducting monthly inspections, and supporting compliance with regulations and company policies Coordinating and supporting corporate events, executive meetings, and large onsite gatherings Managing OTSM ticketing system requests, ensuring timely follow-up and issue resolution Maintaining accurate records, preparing reports, and supporting audits or compliance reviews Providing Reception coverage and front desk support as required, such as during vacations or VIP visits

WHAT YOU NEED TO SUCCEED:

4+ years of progressive administrative, facilities, or workplace operations experience, with increasing responsibility Post-secondary education or certification in facilities management, operations, or a related field is an asset Strong vendor management skills, including contract review and performance oversight Highly proficient in MS Office Suite (Word, Excel, Outlook), with the ability to produce professional reports and presentations Excellent verbal and written communication skills, with strong interpersonal abilities Strong customer service mindset with the ability to interact effectively at all organizational levels Proven ability to manage multiple priorities, work independently, and meet deadlines Attention to detail with a focus on process improvement and operational efficiency Ability to travel between sites and work occasional overtime as needed Driver's license and access to a vehicle required

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.