Job Description

Welcome to Base31! We are so happy that you decided to stop by and check out our Facilities and Site Operations Manager role!


We are looking for someone Manage some of our most important aspects of our business. This role will be the key owner and manager of Base31's facilities, and day to day site operations. You will have a team to support you, and work alongside some of the best in the area, calibrating together to ensure we are always working Safley, ensuring we are ready for our seasonal programming and events, full cycle maintenance management, and bringing the highest of quality customer service and care to our clients and stakeholders.


We are looking for someone who is a leader, team player, and understands what needs to be done from the Facilities and Operational Management lens, while bringing experience in problem solving, critical thinking, and decision making to the team.


This role has seasonal high points and stabilizes in the low season. This means that during our peak season the role supports the business in an on-call rotation, and at times will work evenings and weekends in order to support events and facilities. Typical hours of work are Monday through Friday 8:30 to 4:30, however these hours may be adjusted at any time to support business needs.


Key Responsibilities


Safety & Compliance Leadership

Champion BASE31's safety culture by enforcing health, safety, and emergency response protocols Ensure compliance with all applicable legislation, policy and procedures Collaborate with JHSC to support regular inspections, implement corrective actions, and reporting to the leadership team recommendations and follow up

Operational Oversight

Own day-to-day operations and maintenance of BASE31's facilities, including historic buildings, grounds, utilities, and event spaces Maintain preventative and corrective maintenance schedules for all systems (safety, electrical, plumbing to name a few) Ensure operational readiness for seasonal changes and large-scale events Contribute to long-term facilities planning and capital improvement priorities in support of Base31's growth and sustainability. Monitor and optimize energy usage and sustainability initiatives

Event & Seasonal Readiness

Collaborate with programming, food and beverage, and event teams to prepare facilities for concerts, festivals, and community events Coordinate logistics for site setup and teardown, ensuring minimal disruption to operations Anticipate seasonal needs (winterization, landscaping, outdoor amenities) and plan accordingly

Team Leadership & Development

Supervise and mentor the operations team, including maintenance technicians, groundskeepers, custodians, and seasonal staff Set clear goals, provide coaching, and conduct performance evaluations Foster a culture of accountability, collaboration, and continuous improvement Partner with People & Culture to create career development pathways for team members

Guest & Stakeholder Experience

Act as the on-site ambassador for BASE31, ensuring a welcoming and safe environment for guests, tenants, and partners Respond promptly to guest and tenant inquiries related to facilities Implement initiatives to enhance guest satisfaction and comfort

Financial Stewardship

Manage operational budgets, including maintenance, utilities, and capital projects Track expenses, forecast costs, and identify opportunities for savings without compromising quality Oversee inventories and operational supplies to support efficient, cost-effective site operations Oversee vendor procurement process, contracts and ensure compliance with service-level agreements

Vendor & Contractor Management

Source, negotiate, and manage relationships with external service providers Monitor vendor performance and ensure adherence to BASE31 standards Coordinate contractor activities to minimize disruption to guests and operations

Technology & Process Optimization

Utilize facility management systems for work order tracking, asset management, and reporting Implement technology-driven solutions to improve operational efficiency Maintain accurate records of inspections, maintenance, compliance documentation, inventory and asset location

Qualifications


G License Required


Leadership/Supervisory experience

Experience in preventative maintenance

May be required to work from heights or utilize a platform to support work.


Familiarity with accounting software (Microsoft Dynamics) and work order systems (Spiceworks) considered an asset
College Diploma is an asset; however we will look at candidates who have a high school diploma and work experience.
Base31 operates seven-days a week cultural district, which requires 24/7 on-call management of site teams, and some weekend work



Base 31 is committed to providing a workplace free from discrimination or harassment. We expect every member of the Base31 community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.


Should at any time you need support or accommodation throughout our recruitment process, please do not hesitate to let us know. We are an equal opportunity employer and welcome anyone who feels they would be an asset to our business and the role apply!



REF: PECCC01