Job Description

West Hillhurst Community Association | The Nest | Restaurant Manager

Love hospitality? Thrive in a dynamic environment where no two days are the same?

The Nest is looking for a proactive, people-focused F&B Operations Coordinator to lead the way in creating memorable experiences in our vibrant community space

Position Overview:

Schedule:

Tuesday-Saturday

Hours:

Approx. 30-35 hrs/week

(10 hrs F&B Operations Coordinator AND 20-25 hrs FOH + BOH Support) - different pay rates apply for the 2 roles)

Reports to:

General Manager

What You'll Do:

Lead the FOH with energy, professionalism, and warmth Deliver top-notch service in a clean, welcoming environment Oversee daily operations--reservations, private events, service flow Create and manage monthly staff schedules Help with social media content and event ideas for The Nest*
Train new servers and support BOH training Order and organize liquor inventory to AGLC standards Ensure POS accuracy--pricing, deals, menu updates Provide information about the menu, answer queries about food and beverage options Take food and drink orders and communicate these to kitchen, run food Process payments (we are cashless) and ensure end of day reporting is completed Ensure that tables are correctly set, side stations are tidy, and the dining areas are welcoming and clean Handle customer complaints professionally, escalating them to management when necessary Respond to customer feedback with professionalism and care Ensure AHS & AGLC requirements are being followed and proper documentation in place and collected Jump in where needed: serve, bartend and an asset would be to fill in the BOH but not mandatory Ensure that waste, food costs, and inventory are being done correctly and completed on time Stay informed on WHCA events and share with guests

You Bring:

A passion for hospitality and team leadership FOH experience (server, bartender) BOH experience (cook), or willing to learn Managerial experience (an asset, not a deal-breaker) Experience with TouchBistro would be an asset ProServe certification Food safety awareness, willing to get food handling certificate Ability to lift 50+ lbs and stay on your feet for long shifts

Our Core Values:

Integrity--you do what you say Honesty, team spirit, and professionalism Passion for quality service and maintaining a clean, welcoming space Commitment to community and culture

Perks & Pay:

Competitive compensation based on education and experience Supportive and team-oriented environment Fitness membership and restaurant discounts HSA - health spending account RRSP matching program 3 months' probation period
Job Type: Full-time

Pay: $15.00-$23.00 per hour

Benefits:

Discounted or free food On-site gym RRSP match Wellness program
Application question(s):

Do you have back of house experience?
Experience:

serving: 2 years (required) management: 1 year (required) Bartending: 1 year (required)
Licence/Certification:

Smart Serve (required)
Work Location: In person

Application deadline: 2025-06-30