Job Description

• Are you interested in getting your foot in the door of a unique industry that offers endless learning opportunities?
• Do you have exceptional customer service experience and enjoy connecting with people?
• Do you want to work with a company that treats you like family and makes a positive contribution to your career and community?

If you answered xe2x80x9cYesxe2x80x9d to these questions, Davis GMC Buick has the perfect position for you!Davis GMC Buick in Lethbridge is seeking our next great team member to join our Service Department as a part-time Express Service Advisor! This part-time opportunity offers 28 hours per week, plus the perk of company benefits. The specific schedule is as follows:

• Tuesday to Friday; 1:00pm to 6:00pm
• Each Saturday; 8:00am to 5:00pm

The Express Service Advisor is the service department's first-line customer representative. They are responsible for scheduling service work in the Express Lane, selling recommended and required services to customers, and providing accurate work orders to the Service and Lube Technicians. This position offers a great stepping stone into the automotive industry with opportunity for career advancement. *The successful candidate will start in January, with the opportunity to begin training in December*Why You Belong at Davis:

• Industry-leading health and dental benefits package
• Employer-matched RRSP plan that keeps your financial success in mind
• We offer a Bistro where snacks and lunch are prepared in-house
• Community support is a driven value of ours - and you can take pride in also being involved
• Travel Reward program that recognizes years of service
• Group-wide employee pricing discount program on vehicles, parts and service
• We offer many industry-specific training programs so that you are equipped and to perform in your role
• And so much more!

Essential Job Duties:

• Greet customers in a prompt, courteous manner as they bring their vehicle in for an express service
• Actively listen to customer needs in order to gather the nature of the visit, and to recommend any additional services
• Maintain customer rapport by explaining estimates and expected completion times
• Utilize our database management system to track and follow up with customers for future recommended repairs or maintenance
• Provide additional support in the Service Lane as needed

Requirements:

• Experienced background in customer service
• Strong written communication skills to accurately detail customer concerns in each work order
• Exceptional verbal communication skills to develop relationships and ensure customer loyalty
• Active listener with strong attention to detail
• Ability to thrive in a fast paced environment
• Strong work ethic with a positive team attitude
• High school diploma and valid driver's license
• Previous dealership experience an asset, but not required

Go to our website and social media pages to see more about our company and the many reasons why you will want to work for us! If you feel you are a great fit for this position, apply today!Apply with IndeedDavis GMC Buick LethbridgeDepartmentServiceEmployment TypePart TimePay$17-$18Hours28Apply with IndeedRefer a CandidateFirst NameLast NameEmailPhone NumberNotification MethodEmailText MessagesBoth

Davis Auto Group