Job Description

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

As an Expert Program/Project manager, you will be responsible for building and leading new initiatives to support I&T\'s governance. Some of these initiatives include (but aren\'t limited to) Capacity and Resource Planning, the evolution of the Operating Model, the implementation of Governance across I&T, including Centres of Excellence. In addition, you will action critical issues that affect I&T\'s efficiency. You will work closely with I&T Leadership to ensure alignment and standardization across the department. You will oversee all aspects of the [assigned] program/project(s), including setting deadlines, assigning responsibilities, ensuring accurate allocation of resources, tracking, monitoring, and summarizing the progress of the program/project. You will build and maintain working relationships with team members, vendors, and other departments involved in the project. You will guide and coach the project specialists within your project/program. You will actively participate in the deployment of project governance, standards & best practices. You will also prepare reports for upper management regarding the status of the initiatives. Strong leadership is essential with the ability to simultaneously manage multiple mandates.

Main Responsibilities

• Develop strategies and new initiatives for I&T governance
• Manage rollouts of projects/initiatives enhancements using effective implementation planning,

collaborating with Organizational Change Management (OCM), and training

• Develop presentation deliverables related to projects
• Facilitate meetings related to projects
• Work with cross-functional teams on assigning tasks, establishing deliverables and scheduling of

those tasks and deliverables

• Obtain approvals from primary stakeholder(s) and control project scope, priorities, and schedule
• Contribute to thoughtful and creative discussions with executive sponsor(s), stakeholders,

department and division management on strategic goals, resources, scheduling, plans and
challenges.

Assist with the utilization of resources for project planning activities

• Manage the day-to-day projects/logistics and the corresponding communication for each project
• Understand CN\'s Operating model, (and/or) have the willingness to learn and become an Operating

Model expert

• Champion adoption of the Operating Model and all department governance and standards
• Manage project management reporting, including tracking each critical step, outcomes, and final

deliverables

• Develop, review, and revise project management processes to ensure all steps are completed in an

efficient manner

• Provide an extremely high level of service to stakeholders
• Manage a highly complex business calendar with a keen sense of prioritization and time management

to ensure maximum effectiveness of time use

• Exercise independent discretion and judgment to solve complex problems regarding project,

department, or division-related work

• Perform ad hoc business analysis requests and carry out administrative / management functions as

required

• Identify program/project milestones, critical success factors, risks, and resource requirements
• Ensure project transparency with timely and clear progress updates to senior management
• Negotiate changes in scope, budget or schedule with sponsor and steering committee, and ensure

adherence to change management process

• Able to work under pressure, flexible during times of change and reacts to project adjustments and

alterations promptly and efficiently, while maintaining business value and respecting project deadlines

• Work with Organizational Change Management (OCM) specialists to communicate and implement changes as needed

Demonstrates organizational and planning abilities, including but not limited to decision making, problem solving and prioritization

\xc2\xb7 Collaborates with key internal stakeholders to enable higher productivity

\xc2\xb7 Works independently with little supervision and strong organization skills

\xc2\xb7 Demonstrates analytical, strategic and critical thinking and a broad vision when making decisions

Competencies

Experience

• Minimum 7 years of IT project/program management experience or comparable

Education/Certification/Designation

• Bachelor\'s Degree in Computer Science, Engineering, Commerce, or equivalent
• PMP or PgMP certification (or equivalent) or desire to complete.

Skills/Knowledge

• Knowledge (or strong desire to learn) of the rail transportation business and related operational

and supply chain processes

• Strong capacity to communicate and willingness to work with executives

• Strong capacity to communicate and lead project/ program planning activities

• Well-developed communication skills with ability to effectively communicate with senior leaders

• Proactive, organized, bilingual in French and English

• Advanced knowledge of Microsoft Office365 suite

\xc2\xb7 Strong knowledge of Confluence and usage of Confluence Macros

Knowledge in Tableau and PowerBi (or other reporting tools) \xe2\x80\xa2 Flexible and adaptable with change and uncertainty

• Passionate about governance and process creation and implementation

Continuous process improvement

• Can do attitude, self-motivated, resilient and seeks to understand complex and undefined

environments

• Ability to take complex concepts and ideas and translate them into easy-to-understand

actionable items

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada\'s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we are dedicated to building North America\'s most and railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don\'t apply unless they feel they fit the job posting at 100%. Even if you don\'t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at

As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.

Canadian National Railway