Job Description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Vous aimeriez etre

Expert en sinistres habitation / biens

, mais vous n'avez pas votre permis d'expert en sinistre. Pas de probleme, nous allons vous former!

Si vous souhaitez etre expert en sinistres habitation vous devez avoir de l'experience dans les domaines suivants: inspection en batiment, estimation, restauration apres sinistre et construction.

Lieux de travail : Montreal (2020, boul. Robert-Bourassa), Laval (600 rue Lucien-Paiement), Quebec (5700 boul. des Galeries) ou Saint-Hyacinthe (2450 rue Girouard Ouest).



Horaire de travail : 8h30 a 16h30, du lundi au vendredi (35 heures/semaine)


Date d'entree prevue: 26 janvier 2026

Ce que vous accomplirez chez nous :

Recueillir la version des faits des assures ou des temoins en les interrogeant sur les evenements. Determiner si le sinistre est couvert ou non en faisant l'analyse des garanties requises pour couvrir le sinistre. Analyser les renseignements obtenus, prendre les decisions qui serviront a etablir la responsabilite et examiner l'evaluation des dommages. Proceder au reglement du sinistre de facon juste et equitable, valider les dommages et effectuer les paiements. Au besoin, ouvrir les nouvelles reclamations au telephone avec les clients, puis assurer une prise en charge immediate de la situation.

Ce qu'il vous faut:

Motivation a aller dans le domaine de l'indemnisation; Experience pertinente au poste (connaissance en mecanique du batiment); Solides competences en gestion du temps; Habiletes a travailler avec des systemes informatiques; Excellentes aptitudes a la communication ecrite et verbale. Bilinguisme Francais/Anglais ; Necessite de repondre aux appels et de fournir une prestation de services a une clientele anglophone sur une base reguliere.

Ce qu'on recherche:

Afin d'obtenir votre permis d'expert en sinistre, voici ce que vous devez avoir :

Minimum une Diplome d'etude collegial

OU

3 ans

d'experience temps plein transferable

ET

un DES / DEP (au moins 60 unites) /certificat d'equivalence d'etudes secondaires (CEES) / attestation d'equivalence de niveau de cinquieme annee du secondaire. Excellent service a la clientele qui vous permettra de rassurer et d'accompagner le client avec empathie tout au long de la reclamation. Sens de l'analyse qui vous permettra d'utiliser votre logique et votre jugement dans l'evaluation de vos dossiers de reclamation. A l'aise de naviguer dans differents systemes informatiques pour accomplir vos taches. Capacite a vous adapter au changement dans un environnement de travail en constante evolution. Bilinguisme requis. Capable d'interagir autant avec la clientele francophone qu'anglophone au quotidien. Necessite de traiter des dossiers de reclamations d'une clientele anglophone sur une base reguliere.

Formation:

Votre formation remuneree, a temps plein, vous permettra de decouvrir concretement le domaine de l'assurance et la culture d'Intact. Vous serez remunere, encadre et soutenu au cours de votre preparation aux examens afin d'obtenir votre permis d'expert en sinistre.

#LI-LA


#LI-Hybrid


Ce role est admissible a une prime de recommandation. #mesReferences1000

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.


Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:


A financial rewards program that recognizes your success An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased An extensive flex pension and benefits package, with access to virtual healthcare Flexible work arrangements Possibility to purchase up to 5 extra days off per year An annual wellness account that promotes an active and healthy lifestyle Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities Inspiring leaders and colleagues who will lift you up and help you grow A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.