Job Description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Vous n'avez pas votre permis d'expert en sinistre en main, pas de probleme on

s'occupe de votre formation!

Lieux de travail : Montreal (2020, Boulevard Robert-Bourassa), Laval (600 rue Lucien-Paiement), Quebec (5700 Boulevard des Galeries) ou Saint-Hyacinthe (2450 Rue Girouard Ouest).

Horaire de travail : 9h00 a 17h00, du lundi au vendredi (35 heures/semaine)

Ce que vous accomplirez chez nous :

Ouvrir les nouvelles reclamations au telephone avec les clients, puis assurer une prise en charge immediate de la situation. Recueillir les versions des faits des assures et/ou temoins en les interrogeant sur les evenements. Determiner si le sinistre est couvert ou non en faisant l'analyse des garanties requises pour couvrir le sinistre. Analyser les renseignements obtenus, prendre les decisions qui serviront a etablir la responsabilite et reviser l'evaluation des dommages. Proceder au reglement du sinistre de facon juste et equitable, valider les dommages et completer les paiements.

Ce que vous mettrez a profit :

Permis d'expert en sinistre et reussite des examens. Experience pertinente au poste. Solides competences en gestion du temps. Excellentes aptitudes a la communication ecrite et verbale.

Ce qu'on recherche:

Afin d'obtenir votre permis d'expert en sinistre vous devez avoir votre :

AEC en assurance ou DEC complete

(exception possible si vous detenez un DES ET trois ans d'experiences a temps plein sur le marche du travail); Votre excellent service a la clientele vous permettra de rassurer et d'accompagner votre assure avec empathie tout au long de la reclamation; Votre sens de l'analyse vous permettra d'utiliser votre logique et votre jugement dans l'evaluation de vos dossiers de reclamation ; Naviguer a travers differents systemes informatiques pour accomplir vos taches ne vous fait pas peur; Capacite a s'adapter au changement dans un environnement de travail en constante evolution; Bilingue (francais et anglais): Vous etes en mesure d'interagir autant avec notre clientele francophone qu'anglophone au quotidien / anglais intermediaire.

Necessite de traiter des dossiers de reclamations d'une clientele anglophone sur une base reguliere*

Formation

Votre formation remuneree, temps plein vous permettra de decouvrir concretement le domaine de l'assurance et la culture Intact; Vous serez remunere, encadre et soutenu au cours de votre preparation aux examens afin d'obtention votre permis d'expert en sinistre.

#LI-Claims


#neuvoo

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.


Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:


A financial rewards program that recognizes your success An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased An extensive flex pension and benefits package, with access to virtual healthcare Flexible work arrangements Possibility to purchase up to 5 extra days off per year An annual wellness account that promotes an active and healthy lifestyle Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities Inspiring leaders and colleagues who will lift you up and help you grow A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.