Job Description

Who are we?

Welcome to Beacon Pet Hospital!

We are a full-service animal hospital providing comprehensive healthcare services to pets in Sidney and the surrounding areas.

At Beacon Pet Hospital, we are passionate about our values and work together to achieve our goals. We believe that, by working together, we can create a positive impact on our clients and the community.

We are relocating to a new, state-of-the-art location and are looking for new staff to join our team. The resources at your disposal include a comprehensive in-house lab, a dental suite equipped with digital dental radiology, digital full-body radiology, endoscopy, and much more.

Our diverse range of services spans from comprehensive medical exams, soft tissue surgery, endoscopy and orthopedics to dog breeding.

Here is the opportunity to work and thrive in a friendly, supportive environment where you can express your skills and abilities to the fullest. We offer competitive wages, extended healthcare, dental plans, staff discounts as well as uniform allowance. The position is not a casual job and we expect commitment, offering great career opportunities in the field of veterinary care. Therefore, your love and satisfaction with working with pets and pet owners, are a must.

Our workplace is built on respect, common goals, and communication. At Beacon Pet Hospital we are looking to hire individuals WHO:

Contribute to an engaging hospital environment and positive team dynamic. Have exceptional interpersonal skills to educate clients. Are highly motivated, confident, and positive. Are reliable with excellent communication skills.

Receptionist Job Duties

Greet clients and create a welcoming, professional front-desk environment Answer phone calls and respond to emails and in-person inquiries Schedule, modify, and manage appointments based on urgency and hospital capacity Interpret client concerns to book appropriate appointment types Coordinate daily workflow with the medical team to support smooth operations Manage appointment confirmations, callbacks, wait lists, and follow-up communication Check clients in and out and process payments accurately Prepare, finalize, and adjust invoices as needed Maintain accurate and up-to-date client and patient records Handle prescription refill requests and communicate them to the veterinary team Monitor and manage hospital email, voicemail, and incoming messages Perform data entry, filing, and general administrative tasks Maintain a clean, organized, and professional reception area Support patient flow by communicating effectively with all departments Prioritize tasks and remain adaptable during busy periods
Job Type: Full-time

Pay: $20.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care Store discount Vision care
Experience:

Veterinary Medicine Industry: 1 year (required) Customer service: 1 year (required) Administrative: 1 year (required)
Work Location: In person