Job Description

Overview

We are seeking a compassionate and organized Experienced Veterinary Receptionist to join our dedicated team. This role is essential in providing excellent customer service and support to pet owners while ensuring the smooth operation of our veterinary clinic. The ideal candidate will have a passion for animals and a desire to contribute to their well-being through effective communication and administrative skills.

Duties

Greet clients and their pets with warmth and professionalism, creating a welcoming environment. Schedule appointments, manage the calendar, and confirm upcoming visits. Answer phone calls and respond to inquiries regarding services, procedures, and pet care. Maintain accurate patient records, including medical history and laboratory results. Process payments and manage billing inquiries efficiently. Multiple office duties Advanced reception skills to assist the hospital Filling prescriptions Client education Assist veterinarians and technicians with administrative tasks as needed. Ensure the reception area is clean, organized, and stocked with necessary supplies. Manage multiple phone lines. Provide information on preventive care, wellness programs, and other services offered by the clinic.

Requirements

Previous experience in a veterinary or animal care setting is preferred. Kindness and empathy towards all clients Strong communication skills with an emphasis on customer service. Ability to work in a fast-paced environment while maintaining attention to detail. Ability to lift heavy objects and walk up and down stairs carrying objects. Familiar with Avimark or similar veterinary software. Ability to maintain professional interactions during stressful situations. A genuine love for animals and a commitment to their care is essential. Ability to work full-time hours until 6pm (and occasionally later). Ability to multi-task. A willingness to learn
Join us in making a difference in the lives of pets and their owners by providing exceptional service as a Veterinary Receptionist!

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Work Location: In person