We are seeking a dedicated and experienced Dental Receptionist to join our growing dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth flow of operations at the front desk. This role requires proficiency in managing electronic medical records and familiarity with dental office procedures.
Responsibilities
Greet patients warmly and manage the check-in and check-out process efficiently.
Schedule appointments and confirm patient visits using dental software systems.
Maintain accurate electronic medical records and update patient information as necessary.
Handle incoming calls, address inquiries, and manage phone systems effectively.
Process patient payments and assist with insurance verification and claims submissions.
Ensure the front desk area is organized, clean, and welcoming for patients.
Collaborate with dental staff to ensure seamless communication regarding patient care and scheduling needs.
Assist in administrative tasks as needed to support the overall operations of the dental office.
Requirements
Previous experience in a dental office setting is preferred.
Proficiency in using electronic medical records systems; familiarity with Tracker is a plus.
Strong understanding of medical terminology related to dentistry.
Excellent communication skills, both verbal and written, with a focus on customer service.
Ability to multitask in a fast-paced environment while maintaining attention to detail.
Experience with front desk operations, including dental insurance
Strong organizational skills and ability to work collaboratively within a team setting.
We look forward to welcoming a new member to our team who is passionate about providing excellent patient care in a supportive environment!
Job Type: Full-time
Pay: $21.00-$29.00 per hour
Benefits:
Extended health care
On-site parking
Work Location: In person
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