Job Description

Description

We are currently seeking a professional and experienced service appointment coordinator to add to our growing team. If you are a believer of integrity and customer satisfaction we would love to speak with you. Previous experience in making appointments, or a business development call center atmosphere and excellent computer skills are

a must!

Our ideal candidate will be extremely organized, excel in written and verbal communication and be committed to delivering exceptional customer service.

Responsibilities:

Answer inbound calls, emails and web leads to schedule service appointments. Confidently recommend/promote services Schedule customer shuttles/courtesy cars as needed Confirm appointments and reschedule missed appointments Log customer information and manage database Explain all completed work and take payment Other duties as assigned

Requirements:

Minimum of 1 year experience in appointment coordination/business development centre is a

must.

Pleasant and professional telephone demeanor; preference given to candidates with previous call centre/switchboard experience. Exceptional customer service skills with the desire to exceed expectations Excellent verbal and written communication skills Intermediate computer skills (Microsoft Office Suite) Cash handling experience Excellent organizational and prioritization skills with attention to detail Ability to handle multiple, conflicting priorities in a fast paced work environment Ability to effectively respond to and meet the needs of a diverse client base
Compensation commensurate with your experience, a complete benefits package is included.

Job Type: Full-time

Pay: From $18.00 per hour

Work Location: In person