Job Title: Student Accounts Officer (SAO)
Staff Bargaining Unit Position Status: Temporary, Full Time (35 hours/week), One-year contract
OSSTF Department: Financial Services Supervision Received: Manager, Student Financial Services Supervision Exercised: Student Assistants Location: Sault Ste. Marie, ON Number of Positions 1 PRIMARY FUNCTIONS: A. Student Accounts 60% B. Accounts Receivable 15% C. Financial Aid 15% D. Departmental & Other Duties 10% TOTAL 100% The Student Accounts Officer (SAO) provides front-line customer contact for student
payments and works in tandem with the Accounts Receivable Officer (ARO), the Financial
Aid & Awards Officer, and front-line customer contact positions in the Office of the Registrar.
The SAO ensures that students have accurate, timely, and complete information and service
to their accounts, both in writing and in person. This position is also responsible for providing
support and coordination of bursaries, and scholarships/awards. The SAO is part of the Financial Services team and contributes to the wellbeing and growth
of Algoma University by providing student account services to its students. The SAO is also cross-trained in the Accounts Receivable Officer position.
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