Job Description

- Exams Support Staff and Results Clerk

Cover for staff on Parental Leave

Position Summary:

Coast English Testing is seeking a reliable and organized individual to provide temporary cover as

Exams Support Staff and Results Clerkwhile an existing staff member is on parental leave. The successful candidate will provide essential administrative and office support, including preparing and processing of exam materials, assisting customers and general administrative tasks.

The ideal candidate will have experience working in administration or an office environment, familiarity with or knowledge of IELTS testing, and be competent with Excel and Outlook.

Work Location:

New Westminster Administration Office (631 Columbia Street)

Expected Start Date:

22nd September or sooner

Work Schedule:

Monday to Friday, 9:00 AM - 5:30 PM (30mins unpaid break during the day)

Compensation:

o $21.75 per hour, plus vacation pay

o Comprehensive extended benefits package after 3-month probationary period (the premium for this coverage is split between the employer and the employee. Specific details will be provided during the onboarding process).

Main Responsibilities:

Office duties (including administrative, data entry, printing and scanning) Reviewing and replying to email correspondence Assisting customers by phone, email and in person Preparing and processing test materials before and after tests Updating stock and inventory of office supplies Requesting Google Reviews Such other administrative tasks as may be assigned from time to time

Skills & Qualifications:

Professional communication skills, both written and verbal Exemplary phone manner and customer service skills Excellent attention to detail and ability to follow up effectively Intermediate computer literacy skills (ability to use Outlook, Excel and web browsers), including competency with VLOOKUP and Mail Merge functions. Ability to work independently as well as in a team and manage time efficiently Able to complete tasks in accordance with established deadline
Job Type: Fixed term contract
Contract length: 12 months

Pay: $21.75 per hour

Expected hours: 40 per week

Benefits:

Company events Dental care Extended health care Life insurance Paid time off Vision care
Work Location: In person