Job Description

Requisition ID: 44293

Company:

Vancouver Public Library

Worksite:

Events & Filming

About the Vancouver Public Library

Vancouver Public Library is a place where learning, joy, community, and recreation (see also: fun) come together. This is where we introduce people to the books and information that could change their lives and where everyone is truly welcome.






We are the third largest public library system in Canada, with more than 800 staff members offering services at 21 locations across the city. We lend over 5 million items per year to our community, including books, streaming content, musical instruments, and more. Nearly 200,000 people attend our programs and events to learn, be inspired, and connect with others around important ideas.






We are looking for positive people with excellent customer service skills, who can confidently and respectfully deliver library services to our incredibly diverse communities. We are constantly evolving to meet the changing needs of the public; being adaptable and open to learning will help you as you start your career with VPL.






Does this sound like you? This innovative, inclusive, and rewarding workplace could be the next step in your career journey, so reach out to us today.

Job Summary:

Reporting to the Events Assistant 2, the incumbent performs a range of work including physical lifting, customer service, and troubleshooting of technical equipment. Work is performed with moderate independence; complex work is checked and reviewed by a supervisor for accuracy.

Job Requirements:

Education/Qualifications:

Enrollment in High School or a recognized educational institute is required.

Experience:

Some experience performing light, manual labour and some experience in a customer service environment is an asset.

Knowledge, Skills & Abilities:

Strong commitment to delivering excellent customer service and being responsive to client requests.



Ability to follow written, drawn or oral directions with a high degree of accuracy.



Ability to move and set up furniture and trouble shoot A/V equipment.



Ability to plan, organize and carry out assigned duties and responsibilities.



Ability to receive feedback and incorporate remedial instruction.



Ability to work with members of a small team to achieve success.



Working knowledge of business English, spelling, grammar and arithmetic.



Working knowledge of VPL's Public Meeting Rooms and Facilities Use Policy and other relevant guidelines related to public and private activities on VPL property.



Ability to establish and maintain effective working relationships with internal and external service providers.



Ability to work outside of regular office hours to support programs, events, and filming.



Ability to work alone, adhering to the Working Alone Procedures

Affiliation:

CUPE 391

Employment Type:

Auxiliary

Salary:

$24.97 to $29.20 per hour

Work Schedule:

Varied

Closing date: Monday, July 21st, 2025 at 11:59pm

The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.





While the Library thanks you in advance, only those candidates being considered will be contacted.





Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we so proudly serve. We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ2S+, all genders, ethnicities, and persons with disabilities. Should you be shortlisted and require an accommodation during the selection process, please provide details to the hiring committee.





Applicants must be prepared to work at any location in the VPL system. As VPL is responsible for the well-being of its patrons, a Police Information Check clearance is a condition of employment. Please refer to our policy for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.