Job Description

About Us

Hollyburn Country Club - A Private, Family Club

Hollyburn Country Club offers members an exclusive hub for activity, sport, dining, entertainment, socialization, and business. We provide a welcoming environment that serves as a home away from home for many of our members.

Our Values

Community - Foster strong connections and a sense of belonging. Respect - Uphold a culture of courtesy and mutual respect. Hospitality - Deliver exceptional service in everything we do. Evolve - Embrace change and strive for continuous improvement. Magic - Create memorable experiences that go above and beyond.
The Location: Hollyburn Country Club is located in West Vancouver at 950 Cross Creek Road. Prior to applying for this position, we strongly encourage you to Google our location to ensure that you will be able to travel to and from work as public transportation is limited.

Position Summary

Hollyburn Country Club is seeking an enthusiastic and dynamic individual to lead our Events Department. As the Event Manager, you will be responsible for orchestrating a wide range of memorable occasions, from large-scale events like Mother's Day and Christmas celebrations to monthly themed parties and exclusive member-sponsored catering events.

The ideal candidate is a strong leader with a knack for managing teams and ensuring the department meets or exceeds budgetary goals. If you're driven to create exceptional events and know how to bring fun and energy into everything you do, we'd love to hear from you!

Position Responsibilities

Event Planning & Execution - 60%

Oversee the planning and execution of a variety of events, including conferences, seminars, corporate dinners, and training sessions for internal senior partners' teams. Manage high-profile, complex events such as VIP gatherings and large-scale celebrations, serving as the front-facing representative for Hollyburn's Events department. Lead the Events department in managing on-site event delivery, ensuring flawless execution and on-brand experiences for all attendees. Create and distribute accurate Banquet Event Orders (BEOs) and floor plans, ensuring client needs are clearly communicated to all relevant teams. Collaborate closely with the culinary team to develop creative, innovative catering menus that align with Hollyburn's brand and client preferences. Recruit, train, and develop both the event service and leadership teams, ensuring high-quality service and execution standards. Conduct post-event reviews to assess the success of events, identifying areas for improvement, and gathering client feedback to refine future events. Meet with clients prior to events to confirm final attendance, meal schedules, and last-minute requirements, communicating changes promptly to departments. Ensure timely follow-up with clients post-event to maintain relationships and foster opportunities for repeat business.
Client & Stakeholder Engagement - 15%

Serve as the primary point of contact for clients, ensuring a courteous, efficient, and responsive experience throughout all phases of event planning and execution. Build and maintain strong working relationships with internal stakeholders and clients, facilitating seamless collaboration and communication. Maximize revenue opportunities by working with Director, Sales & Marketing to upsell meeting room rentals, food, and beverage options. Use Customer Relationship Management (CRM) techniques to develop and nurture relationships with both current and potential clients, ensuring high levels of satisfaction and repeat business.
Vendor & Supplier Management - 10%

Manage external vendors and suppliers for events, ensuring contracts, pricing, and services align with Hollyburn's standards and budget. Negotiate and maintain strong relationships with key vendors, including AV companies, florists, decorators, and other suppliers.
Event Marketing & Promotion - 10%

Collaborate with the marketing team to promote key events, ensuring effective communication through Hollyburn's newsletter, website, and social media channels. Develop and implement promotional strategies to increase event participation, especially for high-profile events, fundraisers, and seasonal celebrations.
Administration - 5%

Maintain detailed and accurate event records, including financial documentation, client communications, and event logistics, ensuring easy reference for future planning. Oversee event contracts and ensure financial agreements, schedules, and commitments are meticulously tracked and delivered to the highest standard.

Skills & Qualifications

Postsecondary degree or equivalent in hospitality, Event Management, Marketing, or Business Administration. 3+ years in sales, preferably within hotel, restaurant, or catering operations 2+ years in restaurant leadership and live event planning. Proficient in Microsoft Office (Outlook, Word, Excel); knowledge of Sevenrooms and Tripleseat is a plus. Strong budget management skills. Excellent verbal and written communication skills, fostering positive relationships with clients and stakeholders. Outgoing, people-oriented personality with a strong customer service focus. Exceptional attention to detail, time management, and organizational abilities. Innovative problem-solver, capable of prioritizing tasks under pressure to meet deadlines. Experience in project management and understanding of human resources practices, including recruiting and training teams. Positive attitude and adaptability in a fast-paced environment. Candidates must obtain a Police Information Check with a vulnerable sector search as part of the onboarding process.

Perks & Benefits

Competitive Compensation Comprehensive Benefits Package Phone & Dry-cleaning Allowance Research & Development Allowance Employer Contribution Matching Pension Plan Paid time-off Free on-site parking On-duty staff meals (taxable benefit for full-time and part-time employees only) Company events Sports Boutique discount

Working Conditions:

This position operates 100% on-site Regular evenings and weekend work will be required during peak periods or special events Own transportation is an asset as public transportation is not frequent to/from the Club

Additional Information

Hollyburn Country Club is an Equal Employment Opportunity employer. We celebrate and take great pride in providing equal opportunities to all applicants and employees. Hollyburn firmly enforces this policy and does not discriminate or tolerate discrimination based on age, race, colour ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, political belief and gender identity or expression, or any other prohibitive grounds.

Thank you for your interest; due to the volume of applications, only short-listed applicants will be contacted. No phone calls, please.

Job Types: Full-time, Permanent

Pay: $55,000.00-$65,000.00 per year

Application question(s):

Are you a member at Hollyburn Country Club? Have you previously been employed with Hollyburn Country Club? If successful with your application, how would you plan to commute to Hollyburn Country Club? Are you legally eligible to work in Canada (Work Permit, Permanent Residency, Canadian Citizenship)?
Work Location: In person