The Event Security Officer is responsible to protect company assets, casino guests, and employees against theft, fraud, vandalism, and abuse while delivering the highest level of customer service and respect.
Principal Duties and Responsibilities
Greet guests and interact with them
Promote positive customer experiences by providing prompt and courteous services
Maintain a professional and positive demeanor
Sell casino promotions, programs, and amenities to casino guests
Control access and maintain a count of guests to the events room; scan tickets
Perform identity checks to any guest who appears to be under 30 years of age
Enforce restricted access by unauthorized persons
Perform crowd control
Respond to service calls and / or emergency calls; attend First Aid incidents
Report intoxicated guests to the Casino Shift Manager or Event Manager
Escort intoxicated guests off property and ensuring safe transportation to their destination
Assist with removing empty or abandoned cups, bottles, and glasses
Adheres to Grey Rock Entertainment Centre internal controls, policies, and procedures
Other duties as required and assigned
Working Conditions
May be required to stand, sit or bend for extended periods of time
Must be available to work a rotating shift support the Casino hours of operations (holidays and weekend included)
Must be physically able to handle and transport materials that are over 25lbs
Must be able to work in a fast-paced environment
Experience & Qualifications Required
6 months to 1 year demonstrated Security/Surveillance experience
Education in related field of study including law enforcement would be a definite asset
Current certification in first aid
Trained in self-defense and diffusing difficult situations without the use of force
Ability to maintain calm and perform duties under stressful conditions
Job Types: Part-time, Permanent
Pay: From $17.50 per hour
Benefits:
Discounted or free food
Work Location: In person
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