Job Description

ERP Support Analyst

Location: Montreal, Quebec, Canada

ABOUT FTAI AVIATION LTD.

(NASDAQ: FTAI)

FTAI owns and maintains commercial jet engines with a focus on CFM56 and V2500 engines. FTAI's propriety portfolio of products, including the Module Factory and a joint venture to manufacture engine PMA, enables it to provide cost savings and flexibility to our airline, lessor, and maintenance, repair, and operations customer base. Additionally, FTAI owns and leases jet aircraft which often facilitates the acquisition of engines at attractive prices. FTAI invests in aviation assets and aerospace products that generate strong and stable cash flows with the potential for earnings growth and asset appreciation.

FTAI operates globally and has offices in New York, Miami, Montreal, Singapore. Dubai, United Kingdom and Ireland.

JOB OVERVIEW

As an ERP Support Analyst, you will be the primary point of contact to help users in our ERP system Component Control

Quantum

ERP. You'll support users to resolve issues, configure and maintain Quantum ERP modules, train end-users, and develop reports, ensuring data integrity and driving continuous improvement across all business processes, especially shop floor operations.

Responsibilities:Quantum Configuration & user technical Support: Manage day?to?day administration of Quantum modules (Shop Control, Purchase orders, Repair Orders, Inventory Control, Event Manager), including configuration, workflows, and user permissions Training & Documentation: Create and deliver training materials, user guides, and run support sessions for end?users Data Management: Perform data imports/exports, integrity checks, cleanses, and master?data maintenance to ensure accuracy and compliance Process Improvement: Analyze system metrics, identify gaps, and recommend enhancements to workflows and controls Data Management: Perform data imports/exports, integrity checks, cleanses, and master?data maintenance to ensure accuracy and compliance Process Improvement: Analyze system metrics, identify gaps, and recommend enhancements to workflows and controls Reporting & Analytics: Design, develop, and optimize reports and dashboards using SQL, Crystal Reports, Power BI, or Tableau to track KPIs and system performance Cross?Functional Collaboration: Partner with Maintenance, Supply Chain, Finance, and IT teams to align system capabilities with business requirements

Qualifications:Bachelor's degree in information technology, Computer Science, Business, or related field 2+ years experience supporting MRO or other enterprise ERP systems (ideally Quantum) Proficiency with SQL, reporting tools and MS OFFICE. Excellent written and verbal communication; strong documentation skills

Preferred qualifications, skills and tools:2+ years' experience supporting MRO or other enterprise ERP systems (ideally Quantum) Hands?on experience supporting an ERP system such as Quantum, SAP, Epicor, Odoo or other ERP solution. Scripting ability in SQL, PowerShell ERP Modules Ex: Shop Control Work orders, Purchase Orders, Repair Orders, Sales orders, Inventory Database & Reporting: Oracle, Crystal Reports, Power BI, Tableau Service Management: ServiceNow or equivalent Service Management

What we offer you:Competitive compensation Time to recharge with vacation, personal days, holidays, and parental leaves Comprehensive Family Medical, Dental and Vision coverage available on your first day of employment Virtual Health Care (24/7 access to medical professionals) A Wellness Spending Account to aid in your wellness journey Employee & Family Assistance Program (EFAP) which includes free face to face counselling sessions Medical Travel Insurance Onsite fitness facilities at our main office locations A Registered Retirement Savings Plan that includes matching company contributions on your first day of employment, that also includes access to Financial Advisors providing investment advice and comprehensive financial planning

Equal Opportunity Statement:
FTAI Aviation is an equal opportunity employer that values diversity in the workplace. We are committed to excellence in serving all customers, including people with disabilities, and we encourage feedback on the provision of these services

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Language Requirements in Quebec:
Intermediate level knowledge of English is necessary to communicate with other company locations, partners and clients located outside Quebec, and to read, interpret, and produce documentation, correspondence, and reports in English as needed.