Job Description

This position is located in our Head Office location in Melville, Saskatchewan. Consideration may be given to hybrid work arrangements within Saskatchewan. If approved for hybrid work, you will be required to work in the office at least three days per week. This includes attending onsite divisional meetings, training sessions, employee engagement and team collaboration activities, as well as corporate meetings and events.



Reporting to the Executive Director, Business Solutions, this position is responsible for the strategic direction, operational delivery, and continuous improvement of SCIC's Oracle Enterprise Resource Planning (ERP) system.

What you'll do:

Product Management

Define and communicate the ERP product vision, strategy, and roadmap aligned with SCIC's goals. Prioritize customer feedback and manage the product backlog based on business impact and feasibility. Conduct market research to identify trends and innovations that enhance ERP capabilities. Collaborate with stakeholders to gather requirements and translate them into actionable roadmap features. Lead ERP release planning and execution, ensuring alignment with Oracle's roadmap and SCIC objectives. Report on roadmap progress, milestones, and business value delivered.

Service Delivery

Ensure ERP services meet quality standards, service levels, and user expectations. Act as liaison between business units, IT, and vendors throughout the service lifecycle. Oversee incident, problem and change management, environment stability, and access controls. Monitor KPIs and ensure compliance with security and data governance policies. Coordinate annual disaster recovery testing and business continuity planning.

Vendor & Financial Management

Manage relationships with Oracle and third-party vendors, ensuring contract compliance and performance. Responsible for ERP product budget, licensing, and vendor contracts and to provide quarterly reporting including variance to budget and forecasting. Identify cost-saving opportunities and optimize technology investments.

Qualifications

Bachelor's degree in Business, IT, Agriculture, Engineering, or related field with five years' experience as a product manager, or in a product management related role. Preference will be given to candidates with experience implementing or managing ERP solutions (Oracle, SAP, etc). Experience with product and project management tools and issue-tracking systems (e.g., AzureDevOps, Jira, ServiceNow). Product Manager or Project Manager certifications an asset. Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your rationale in a well-structured, data-informed, written narrative. Strong leadership skills with the ability to drive change and deliver results. Excellent communication, stakeholder management and collaboration skills to work with technical teams, business leaders, and vendors. Knowledge of SaaS, cloud infrastructure, data governance, and compliance standards.

Competencies:

Service Excellence:Develops and implements practices and programs that will benefit the organization while improving customer satisfaction and customer experience. Personal Leadership and Development:Acquires skills needed to continually enhance individual contribution. Strategic Thinking:Translate the strategic direction, including vision, mission and values into strategies. Decision Making:Identified and plans for the impacts or implications of decisions in the current and future environment. Innovation: Takes action to align the organization with planned changes. Analytical Thinking:Identifies and breaks down critical components of complex situations to determine root causes. Team Collaboration:Promotes an inclusive environment by working successfully with a wide range of individuals. Communication:Presents constructive feedback or difficult communication in a manner that supports expectations and fosters an open conversation. Building Organizational Community:Ensures cross-team collaboration for organizational effectiveness. Accountability:Ensures resources are directed to support the organization's desired goals and culture. Process Management:Manages project, team or unit level budgets on a regular basis including budget forecasting. Performance Management:Measures and reports performance against organizational goals. Planning and Risk Management:Assess future goals, team/unit/divisional/organizational needs and risks and develops comprehensive plan(s) that bridge complex issues.
Saskatchewan Crop Insurance Corporation (SCIC) is committed to equity, diversity, inclusion and accessibility. SCIC welcomes applications from all individuals and encourages applicants to self-identify in their application. We affirm our Commitment to Reconciliation as we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. Please tell us of accommodation measures required to help you be assessed fairly. Please note that the information you provide will be treated confidentially.