Job Description

Supported Group Living - Environmental Services

Environmental Service Worker

Reports to: Manager of Core Services

Approved/Revised: November 2025

JOB SUMMARY:

Responsible for ensuring high standards of cleanliness, hygiene and organization in accordance with established Public Health IPAC standards and PLGB policy's and procedures. This role combines general housekeeping tasks with laundry operations to ensure that all supported individual bedrooms - linens, common areas, and PLGB facilities are clean, fresh and well-presented. The position has the primary responsibility for sanitation and safety of the whole facility. Requires attention to detail, efficiency and commitment to providing excellent service and comfort to residents, guests and patrons.

Key Responsibilities

1. Cleaning and sanitizing of all PLGB private and public areas, surfaces, rooms and facilities.

2. Cleaning and sanitizing of designated high touch surfaces - as often as required.

3. High and low dusting of all PLGB private and public areas, surfaces, rooms and facilities.

4. Routine replenishing of supplies such as paper towel, toilet paper, hand soap, hand sanitizer, etc.

5. Sweeping, mopping, waxing, striping, and polishing of floors.

6. Vacuuming and/or shampooing of carpets and mats, as required.

7. Operating a variety of floor cleaning/polishing machines.

8. Collection, organization and storage of garbage/recyclable materials.

9. Performing miscellaneous tasks including, but not limited to, cleaning of window blinds/window coverings, shower curtains, pedestal fans, windows, windowsills, walls, glass doors, and polishing finishes.

10. Emptying, cleaning and sanitizing waste receptacles; pick up and disposal of other debris, as required.

Gathering of soiled clothing, towels and linens to be laundered. Regular use of industrial washing and drying machines according to manufacturer instructions. Folding of clean and dried clothing, towels and linen items according to established procedures, ironing items if required. Sorting, inspection, and regular inventory of clean linens, clothing and towels - storing in appropriate storage areas; applying appropriate stain treatments, as required.
15. Organizing and labeling of clean linen and clothing items, as required.

16. Routine inventory control: rotating cleaning supplies/stock, putting away deliveries, as required.

Performing additional deep cleaning tasks, as required.
18. Acting as the back up for the water systems operator, as required.

19. Identifying and reporting any/all safety hazards to the department manager immediately.

20. Identifying and reporting any/all maintenance or pest control issues to maintenance via the appropriate application.

21. Following health and safety guidelines, including proper handling of cleaning chemicals.

22. Understanding and performing duties aligning with organizational mission, values and service principals.

23. Other duties, as assigned.

Qualifications

One year of experience in Housekeeping/EVS or Laundry in an institutional setting preferred

OSSD or equivalent

Successful completion of IPAC for Non-Clinical Staff

Must have or be willing to obtain and maintain regular renewal of non-violent crisis intervention training

Must have or be willing to obtain and maintain regular renewal of small system drinking water testing certification

Must have or be willing to obtain and maintain regular renewal First Aide and CPR certification

Valid Criminal reference check for vulnerable sector

Have and maintain a legal driver's license and acceptable driving record (as per agency insurance requirements)

Proven work performance, effective communications skills (including written and verbal, interpersonal and organizational skills, and ability to work independently and as part of a team

Must have or be willing to obtain Small system drinking water testing certification

Competencies

Understand and follow written and verbal directions

Maintains standards of confidentiality and ethical practice according to PLGB Code of Conduct

Know and follow all health and safety policies and procedures, WHMIS training

Always demonstrates safe work practices

Reports all unsafe conditions, practices, equipment.

Reports all accidents and completes incident reports

Ability to work independently and as a team member and perform all shift responsibilities.

Clean and care for assigned areas and equipment.

Learn to use a variety of cleaning equipment, supplies and materials.

Operate a variety of cleaning equipment utilized in the EVS department such as the walk behind floor scrubber.

Establish and maintain effective relationships with those contacted in the course of work.

Communicate clearly and concisely, both orally and in writing.

Knowledge of basic arithmetic necessary to calculate portions of cleaning materials.

Employee is aware of the organizational mission, vision and service principles and how it relates to their job roles/responsibilities

Employee is aware of and implements/enforces all organizational policies and procedures, ministry guidelines and union collective agreements

Complete work in an organized and time efficient manner

Available to work all shifts, weekdays and weekends as required

Committee Participation

Option to be elected or participate in various union or organizational committees

Working Conditions

Modern facility, temperature controlled, smoke free environment.

Ability to lift and carry equipment and supplies such as boxes, laundry bins/bags, mop buckets, and garbage's weighing up to 55 pounds.

Ability to walk, kneel, climb, stand, stoop, crouch, and reach when performing an array of related activities.

Ethical use of sick time and LOA's, punctual start and end shift times

Represents agency in a positive manner to families, support network members and the community

Hours of work include scheduled shifts and call-ins, and may include day, weekdays and weekends. There is a requirement to work statutory holidays.

Any employee may be required to stay at or return to work during public health incidents and/or emergencies to perform duties specific to this classification or to perform other duties as requested in an assigned response position. This may require working a non-traditional work schedule or working outside normal assigned duties during the incident and/or emergency.

Job Types: Permanent, Casual

Pay: From $25.33 per hour

Expected hours: 8 - 16 per week

Benefits:

On-site parking
Work Location: In person